LensCrafters

Came in to purchase some blue light lenses and Solomon took care of us. The lady in front was struggling with understanding what we wanted. As we were leaving Solomon appeared from the back and took total control. He took care of us and we got our glasses in less than 30 minutes. If you go to this location ask for Solomon, he is a pro.

Came in for an adjustment, Bryan the store manager exceeded my expectations. Provided excellent customer experience. Mary behind the counter assisted with additional question trouble shooting a separate pair of sunglasses. 10/10 recommend this store. Kudos to the staff and management team.

Kimberly was awesome! My son needed a repair on his sunglasses and she took the time to find the correct screw and make the necessary adjustments. Thank you Kimberly!

It's that time of year for new glasses and I have had my eyes on the elusive Ray-Ban Meta smart glasses for some time! I haven't used LensCrafters in a while; due to a bad experience at a different location, but knew in order to obtain the glasses I would need to give LensCrafters a second chance. On my first visit I couldn't locate any in stock and grew frustrated, but Solamon was there to help me out. He scheduled an eye appointment the following day with Dr. Cherukara; to have my current prescription on file, and tapped in Bryan to assist in tracking these glasses down. About a few weeks later my order came in and I rushed down to pick them up! I was informed that during the production process the lab; where built, had dented the bottom right frame. When I tried them on, I noticed additionally the right lens felt a little blurry. Needless to say I was extremely frustrated & disappointed but Bryan immediately stepped into action with various options on how we can proceed, even asking for my feedback on what all Lens Crafters can do to make this right. He scheduled me another eye exam with Dr. Cherukara; who was able to confirm there were slight changes to my script needed, he then ordered my replacement lens utilizing the new script and he went back to hunting for those replacement frames. All while allowing me to use the original dented pair in the meantime. Honestly this LensCrafters team and location is remarkable! Their professionalism, knowledge and ability to pivot on a dime with alternative solutions when challenges arise was impressive. They have reinstilled my respect and trust in LensCrafters again. Thank you so much Bryan, Solamon, and Dr. Cherukara!

Bryan was extremely helpful throughout my entire experience and made sure I got the best care possible. Thank you for the incredible work.

Manager with feminine beard refused to sell me glasses and said I was suspicious. Made me waste money on a uber. We'll just bought two pairs from a different lens crafters thanks

Emanuelle was great, he was extremely patience with me an my wife. He took the time to explain to us our VDP benefits and gave us enlightening suggestions, he is also bilingual which is a plus for me and my family. I will come back to the store next time I need glasses.

Solomon and Kim were very knowledgeable and helpful. The glasses selection is great. The store is very clean. I liked the iPad app technology they used to measure the fit of my face and the lenses. It was a swift and easy process to get glasses.