Site for Sore Eyes - Pocket

My daughter and I both get our glasses from Site for Sore Eyes! Outstanding service by not only the ladies at the front but an amazing doctor as well!! My daughter has an eye condition and has seen an Ophthalmologist and Optometrist since she was a baby. By far the experience we have ever had!! I will always recommend this office to anyone who needs to get glasses or needs an eye exam!!

Extremely grateful to the staff at this location for their professionalism and efficient service. After booking my appointment for glasses and lenses I also brought my siblings. Would highly recommend this team for your eyes needs.

A few years ago I got the best frames I've ever purchased at this location. The lady working the front desk was friendly and helpful, the eye doctor was professional and my new prescription made a difference. After a very negative experience at another location, I returned to the Pocket store this year for frames. My initial choice didn't fit, so I was allowed one free "mulligan"...and I eventually selected some very nice lightweight rubberized frames with ultra high index lenses....these new ones are now the new best glasses I've ever owned. So yeah, 2 visits to this location and 2 big W's on the glasses along with a plain but very serviceable set of computer glasses. I would recommend this location over other chains based on my experience over the last 3 years. Bonus points: This location ALWAYS gives you a hardcase for the glasses, and not one with a cheap ugly company advert logo on it.

Picked this location because it's close to my house and they took my insurance. They were running about 30-40 minutes behind when I got there which was a bit annoying. They also do the eye puff test and the lil farm house test then have you sit back in the lobby and wait. I didn't bring my old glasses with me so I got to sit in the lobby without my contacts in for a solid 25 minutes, which sucked. The doctor though was very knowledgeable and very through. He advised why he recommended an eyeball picture (I don't remember what it's called), and talked me through my options for Lasik and what the first steps would be. The frames themselves start at ~$190, I wish they had some lower end frames that my insurance would 100% cover, but it is what it is. The optician was helpful in picking out the frames that fit my budget, my face, my prescription, and my lifestyle. I got my glasses 2 weeks earlier than they predicted. Woo!

Office is clean and well organized. Some finger prints on the frames but not a ton like other shops. I choose some Seraphin's frames with blue light protection and LOVE my glasses! The girls at the office were extremely knowledgeable and helpful! I would recommend!

The front desk was not helpful and I doubt the techs were properly trained. The machine that puffs the air in your eye? The tech jammed it straight into my eye. Furthermore? I had pink eye symptoms after my appointment which ended up spreading to my infant son. I called them to say that I got pink eye from them (and how it was probably from getting that machine shoved in my eye) and their response was extremely stand-offish and they clearly are denying the blame. You'd be better off taking your business elsewhere where they take client health concerns seriously and know what they're doing

Lisa and Bob, the master frame craftsman, beautifully repaired my Prada and Maui Jim sunglasses, in record time! Absolutely thrilled with their fast and fabulous service!!!

Thank you for the awesome service..and honest feedback... I'm feelin good with the new eyes.. THANKS A BUNCH!