Stanton Optical

This is my first time trying out Stanton optical. I came to this location as it is convenient for it. Got there at 1125. It is located in a shopping center, so there is a lot of parking. I walked in and was greeted by DJ. I informed him I had an eye exam and he said to go to the left side and wait. My appointment was for 1130 but I wasn't helped until around 1150. The woman seemed a bit uncertain while doing my exam. During that exam and after it, the woman asked for my glasses a couple of times. While I was waiting, I asked her if she could clean them as they got dirty from her getting them a few times. And she said they could do it at the counter. I thought she would clean them since she's the one that got them dirty but oh well. I get up look at all the glasses, then as the person working at the counter how much longer for the eye exam results. He said that was just my pre exam. He then left and went to the optometrist and said it would be a bit longer. After another 15 minutes I was finally passed into the eye exam. After that, I looked at the all glasses again and then was held by DJ. From the time that I walked in to getting my eye exam results it was at 1250. I'm not sure why I made an appointment if they just treated me as a walk-in. I decided to just pay the co-pay for my eye exam and decided to get my glasses somewhere else.

Air conditioned Huge plus is they have a bathroom!! Not the nicest neighborhood but definitely not the worst. And the whole reason for doing this review before Google has a chance to ask, is to Give am honorable mention to the employee (DJ) that saw me waiting ,helped me without hesitation, demonstrated all the good stuff it takes to be in the customer service field.. Someone give that man a raise!

I went on my birthday to get glasses,(birthday treat) I needed them really bad and unfortunately medical dose not pay for prescription glasses unless you are under age or elder. I really had a great experience, yes I did wait a little but not to long for my appointment, I don't remember names but the girl doing the vision check was great and very nice. The gentleman who helped us after the exam was so much appreciated, so kind and stayed cool when someone who doesn't wear glasses started asking in a rude manner why so much it seems like a scam. Um in my experience (I have been wearing glasses since I was 2 years old) what the gentleman did for me was so awesome and generally is what I would pay with insurance. So having no insurance for glasses that gentlemen did something he didn't have to do granted I need glasses really bad , I couldn't even see out of them but I have to wear glasses or I can't see yeah so my eyes hurt with them and couldn't focus properly. The gentleman asked me what I have been using to clean them and I said glasses cleaner and wipes y'all he showed me a picture of the ones I'm using because I get them from my mom and don't remember what they were called, said do not use them that is why you're glasses look like that , I went home and threw everything in the brand away. I am now a happy owner of beautiful purple glasses I don't remember names but I would recommend this location to anyone... Thank you y'all are angels to my eyes . I will definitely purchase from Stanton optical again and again.

Went in for simple eye exam and refraction. Did first half of exam with standard machine and a "technician" that was very unsure of herself. With that finished I was informed that the refraction would be done via remote video.....what? Ok let's try. Some lady who said she was in Florida explained she would remotely manipulate the optical refractometer. I could barely understand her English. End result was inclusive.....really...come on. They wanted me to come back when they actually had a real doctor on site and offered to schedule. apparently Stanton has one real optometrist in the Sacramento area that rotates through one day a week. I let them know my schedule was pretty full and left with a "don't call me, I'll call you." I should have read their yelp reviews first and not listened to their over produced TV ads. I can see why they need to be heavy on advertisement. Good part--> cost nothing but my time. Read review: programed, canned, precomposed, auto response...

Feel like was completely lied to and played like a fool i went for glasses/contacts currently a contact user been wearing the same brand for 5 plus years no problem the eye exam which was remote I could barely understand his English when the prescription came back now I have a "astigmatism" ok fine so even with insurance they bring back this crazy price trying to sell me the most expensive contacts that I have been " prescribed" I ask for a sample pack of the prescription before I pay $400 with INSURANCE and the contacts were weaker than my normal prescription and I couldn't see with out a headache so I said no to the contacts because I knew something wasn't right! So I see they are having a 2 for $79 deal including eye exam I picked 2 with the blue tag ( looked online for all the small print and requirements) the man tells me no it's $200 because I have a strong prescription so I have pay separate for the lens and can't use the deal because it's only for people less than -1.25 I said -1.25?!????? That's reading glasses!! that's not even strong enough for a person to need glasses mind you I'm -5.75. On the website to clearly states it includes SINGLE vision lens it doesn't say you need a specific vision power.. I felt so scammed and played games with I walked out I felt like they wouldn't give me anything unless I paid $200 even with insurance.

Went in for a scheduled eye exam and had a terrible experience. I was stuck waiting for almost over two hours just to just called in the back and be told that I couldn't get my exam done because I came in wearing contacts for a CONTACT EYE EXAM. I was told they didn't have anything to store my contacts during my exam so I would have to throw them out if I wanted my exam done. I don't understand how they expect me to throw out my contacts and drive home blind afterwards absolutely ridiculous

I came in for a simple adjustment on my glasses after a recent purchase and the visit was disappointing. The woman in the scrubs looked irritated the moment I asked for help and never seemed fully focused. She kept trying to adjust the glasses but could not get them right, and I finally told her they were fine because it felt uncomfortable watching her struggle. The attitude was surprising considering the role is known for entry level pay, yet she acted like she was operating on a different level. Another customer happened to be there at the same time and saw the whole interaction. He was wearing Ray Ban Meta Smart glasses and told me he recorded everything. He even offered to share the video if I needed it and we exchanged numbers. She ended the visit with just come back if you need anything else again but the tone made it clear she did not want to help from the start. The entire situation felt unnecessary and the scrubs only drew more attention to it.

Dijon Completely professional! Attention to detail is Completely at the customer!!!Our whole family has used this individual to correct our vision thank you for dealing with our craziness.