⭐Customer Reviews
4.4
★★★★☆
48 reviews on Google
Absolutely Saved My Eyes (and My Sanity!) - Gateway Village Optometry, San Clemente
If I could give more than five stars, I would -- because Gateway Village Optometry literally rescued me right before the holidays.
Here's the situation: my 6-year-old son accidentally destroyed my last pair of Ray-Ban prescription glasses (kids + glasses = dangerous combo ). I was left practically blind, right before Christmas, which is about the worst timing possible. I honestly thought I was doomed to squint through the holidays.
Enter Gateway Village Optometry in San Clemente -- absolute lifesavers.
From the moment I walked in, the experience was smooth, professional, and genuinely welcoming. Dr. Rick is on another level -- calm, knowledgeable, and clearly someone who knows exactly what he's doing. He took the time to explain everything clearly and made sure the prescription was spot-on. You can tell he truly cares about his patients, not just rushing people through appointments.
And I have to give huge credit to Sima and Dalia -- these two are absolute gems. Their customer service was top-notch, friendly, patient, and incredibly helpful from start to finish. They treated my situation like it actually mattered (which sadly isn't always the case elsewhere).
Now here's the part that still blows my mind:
They managed to get me custom prescription lenses with custom tinting done in just FOUR DAYS -- during the Christmas season. I honestly didn't think that was even possible. Not only did they make it happen, but the quality is perfect. Crystal clear, beautiful tint, and fits my Ray-Ban frames flawlessly.
I walked out seeing clearly again, stress-free, and honestly just super grateful.
This is the kind of place you stick with. I'll absolutely be relying on Gateway Village Optometry for all my future frames and eye care, no question about it. Professional, fast, friendly, and genuinely caring -- everything you want in an optometry office.
Huge thanks again to Dr. Rick, Sima, and Dalia. You guys turned what could've been a holiday disaster into an amazing experience. Respect
Highly, highly recommended.
I had such a great experience with Dr. Abelson and his amazing team! Everyone was so kind, friendly, welcoming, and professional, and they made the whole visit easy and comfortable. The doctor was truly caring and took his time, and his staff was just as wonderful. If you need an eye doctor who genuinely cares, this is the place to go. Highly recommend!
Big shoutout to Dr. Abelson and his staff! I was on my last set contacts and I can't thank him enough for squeezing me in on his tight schedule on a Saturday, so I could get a new prescription. Not only new ones but also better contacts than I had before. I would give everyone here a 10 star if I could. Absolutely loved the staff. Incredible friendly and amazing customer service specially his wife Souraya. If you need new frames and help what type fits your face best, she is your best bet!
Absolutely stellar experience at this optometry office! From the moment I walked in, I was greeted warmly by the sweet & friendly reception staff. Dr. Abelson is incredibly thorough and attentive during the eye exam, taking the time to explain everything clearly but still efficient. The entire team was professional, knowledgeable, and genuinely caring. I highly recommend this office for anyone in need of top-notch eye care!
This was the best experience I have had at any Dr's. Office! I wish every office was run like Dr. Abelson's is! The staff was so friendly, professional, and welcoming. Dr. Abelson fixed my prescription from another office and I can finally see now! If you'd like to finally have a positive experience at the Dr's. office set up an appointment with Dr. Abelson.
I'd like to start by saying I do NOT enjoy or find pleasure in given bad reviews. The initial time my family & I came to this office it was a normal experience. Today, we go to pick up our glasses and there were quite a few issues...
1.) my husbands glass lens had a blemish & the frame was tainted (tainted meaning loose and bent)
2.) we had three glasses and only 2 (including my husbands) were ready after receiving a text stating all glasses were ready. When I asked the woman on the phone (SEEMA) she informed me it is because prisoners make the glasses... that was the extent of it and then I got HUNG UP ON.
This establishment needs to hire individuals whom have better business etiquette. Medical, HMO ,PPO...it should not matter. Represent yourself & your business in a more etiquette manner.
Dr.A is fabulous as well as all the office staff. My first visit and I can honestly say it's the first time I have been able to see so clearly in years. BEYOND PLEASED! My contacts have never been so comfortable. Wish I had come here year's ago. Always went with what was closer to work. Fast, efficient, friendly, professional, all of the above.
Trustworthy office.
Dr.Rick Abelson is an excellent optometrist! He gets my eyeglasses prescription just right. I always appreciate the extra time he takes to adjust my new glasses so they fit securely/properly when they arrive. Sima and Dahlia in the front office are excellent as well and they always are very helpful and informative. Also they offer some really neat glasses frames for both prescription sunglasses and normal eyeglasses! Thank you so much to the team at Gateway Village Optometry!
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[?]Frequently Asked Questions
Where is Gateway Village Optometry located? +
Gateway Village Optometry is at 806 Avenida Pico # H, San Clemente, CA 92673, United States, San Clemente, California 92673.
What services does Gateway Village Optometry offer? +
Gateway Village Optometry provides comprehensive eye care including services for this business. Call +1 949-545-0257 for specific service availability.
What are the opening hours of Gateway Village Optometry? +
Gateway Village Optometry is open 9 am-5 pm. Closed on: Sunday
Does Gateway Village Optometry accept walk-in patients? +
Gateway Village Optometry in San Clemente accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Gateway Village Optometry? +
Consultation fees vary by service at Gateway Village Optometry. Basic eye exams typically start from $50 to $150 in San Clemente, while specialized treatments and surgeries may cost more.
Is Gateway Village Optometry equipped for emergency eye care? +
Gateway Village Optometry provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Gateway Village Optometry
Gateway Village Optometry is a verified business in San Clemente, California.
How to Get Help at Gateway Village Optometry
To visit Gateway Village Optometry in San Clemente, call +1 949-545-0257 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in San Clemente?
Choosing a verified eye clinic like Gateway Village Optometry in San Clemente ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.