America's Best Contacts & Eyeglasses

Very disappointed with my experience at America's Best Contacts & Eyeglasses. The customer service was terrible and the whole process felt rushed and unprofessional. The staff seemed annoyed when I asked questions and no one took the time to make sure things were actually correct. The biggest problem is that my prescription was clearly messed up. The contacts they gave me do not work properly at all and my vision is still blurry when I wear them. It feels like no one double-checked the prescription before handing them over. When you're dealing with someone's eyesight, that kind of mistake is unacceptable. I paid for contacts that I can't even use, and now I have to deal with fixing their mistake. Between the horrible service and the incorrect prescription, this was a frustrating and disappointing experience. I definitely would not recommend this location.

Good price for 2 glasses + free eye exam. Some of the people are nice but some of the doctors are not as much. I decided to get contacts and the doctor doing my exam was doing it so fast that I was getting annoyed. She wouldnt even give me a second to let the picture adjust to my eye before flipping to the next picture. When she would ask me if the very blurry picture is clearer than the blurry picture It just confused me even more. I paid $250 for glasses and contacts that arent even my perscription, and when she asked if I could see when and I said a little bit, she said "ok thats good." Shouldnt I be seeing clearly rather than a little bit? Ive had glasses since I was born so I know my way around it and I also know that they shouldnt rush you like that. Now for my next pair of contacts, I have to pay again for perscriptions that actually match my eye. Overall, ok place for ok price.

I highly recommend America's Best. After my mother experienced double vision with glasses from another provider, she went to America's Best for a second opinion. They immediately identified that she needed prisms in her lenses. Once she got the new glasses, she said she had never seen better in her life. Their professionalism and attention to detail made a real difference.

I came in to get a quote for my aunt and I was pleasantly surprised with the amazing customer service. I think the employee that greeted me was Gaby, I think she had a sling on or something. She was so helpful and friendly. I'll definitely be coming back with a prescription.

I recently had my routine eye check-up at America's Best Contacts and Eyeglasses, and the experience was outstanding from start to finish. I was first greeted by May, who assisted me with the pre-test before seeing the doctor. She was incredibly attentive and did an excellent job walking me through each step, ensuring I felt comfortable and informed. Next, I met with Dr. Jung, who made the eye exam feel effortless. She explained everything clearly, keeping it simple yet thorough, which gave me complete confidence in her expertise and recommendations. Throughout my visit, Manager Julie checked in from time to time to make sure everything was going smoothly, which I really appreciated. She even helped me pick out my new glasses and offered great recommendations! This location has become my go-to for eye care, and I'm happy to say I'll be a promoter for life!"

I went to America's best because I was having issues with my glasses. The store was clean and everybody was friendly. Dr. Jung was very professional and easy to talk to. She listened to my concerns and did an excellent job at proving eye exam. I am very comfortable and happy with the prescription I got. I love my new glasses. Thanks America's best.

I had an exceptional experience at America's Best in Capitol Square Mall! From start to finish, the team went above and beyond to ensure I received the best care possible. Dr. Jung was incredibly thorough and professional during my eye exam. She took the time to explain every step, ensuring I understood my vision needs. I felt completely comfortable and confident in her care. Manager Julie was equally amazing. Her friendly, approachable demeanor made the entire process seamless, from helping me select the perfect frames to managing the insurance details with ease. She truly exemplifies excellent customer service. A special shoutout to May, who went the extra mile to make sure I had a smooth and enjoyable experience. Her positive attitude and attention to detail made a big difference. Overall, I couldn't be happier with the service I received at America's Best. Highly recommend this location for anyone looking for top-notch eye care and customer service!

They got great stuff but super expensive. If your budget is tight then don't consider buying anything from here.