Global Eyecare Optometry

My case is quite complicated, and Dr Helen Cheng, Rita, Konnie and Amanda all were very patient and did a fantastic job helping me figure out the most suitable solution. The only complaint I have is the limited selections of the frames they carry (hence the deduction of the one star), but they took their time to help me pick one out. Overall highly recommended!

Dr Loh and the Staff are super helpful. A big dog chewed up my eye glasses the other day and I needed an urgent appointment and a pair of new glasses. Global Eyecare scheduled me in before the Holidays, and I'm impressed by their professionalism, advanced equipment and genuinely wanting to help. Highly recommend!

First time seeing Dr Cheng. I thought she was great!! She explained results of my tests, gave me tips of preventative Eyecare. She was personable and had a great sense of humor.

Had been a patient for a few years doing normal eye exams and contact lens prescriptions. What prompted me to switch providers were two incidents. The first was when they said if I bought contacts with them, they'd handle the rebate process which I ultimately decided to do to save time. This ended up being a multi-week effort of texting and calling each other to get the rebate processed which is well more time than I would normally spend getting a rebate for contacts if I had gone with an online vendor. The second was when my eye had a pulsing issue and I called them multiple times to see if I could get an appointment scheduled to check it out. They never answered their phones or responded to the voicemails I left so I had to find another eye care provider who could take me in. I only heard back just today (3 months later) when they asked if I still was coming to my annual check. When I told them what happened they just wished me well with my new provider. Ultimately, no hard feels but putting this as a low review for folks who are looking for any previous complaints with this office.

I don't understand these people. This is just beyond me. Over the years, we have bought numerous pairs of glasses for my son and myself here. We have given them business well in excess of $10,000. Now my son needed to get prescription safety glasses - this shop doesn't carry them so you have to order them online. Yesterday, he stopped by to measure his inter-pupil distance (IPD) ... and they refused ?!? Today, I texted them twice to ask for the IPD number they have measured when we last bought glasses from them ... and they simply ignored me. This is unbelievable. I will surely take my business elsewhere next time, and you should too.

Just had my biannual eye exam. The front staffs are courteous and helpful, they explained to me in details on insurance coverage and copayment. Dr. Ho is truly a professional and caring, Thanks again.

It was a pleasure to visit here. The environment was pleasant and the staff were very friendly, the doctor was very polite and professional. Thanks for taking care of our eye health! Would love to visit it in the future.

Dr. Loh is very professional and warm. She explained everything she was doing in detail and answered all questions. The office is well organized and modern and has friendly staff.