📋 Eye Care Provider
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LensCrafters
📍 1620 Saratoga Ave P - 301, San Jose, CA 95129, United States
[x] Active Centre⭐ 4.5/5 (241 reviews)🏆 Expert Choice🕐 10 am-5 pm📞 +1 408-374-1001⏱️ 3 min read
LensCrafters
Eye Care Provider
1620 Saratoga Ave P - 301, San Jose, CA 95129, United States
San Jose, California 95129
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local.lenscrafters.com/ca/san-jose/1620-Official Website
Area / Ward
Moreland West
PIN Code
95129
Plus Code
72V5+4V San Jose, California, USATimings
10 am-5 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
DM
★☆☆☆☆
Such a bad experience. Eye check up was rushed. When I wanted to redo it, they simply said make glasses with the new power. So I had to get my glasses done. The power was way off. I checked with another store, and now I have the right powers for my eyes.
Not customer friendly at all, both the doctor and the staff. Pease avoid this store.
JJ
★★★★★
Date of visit 2/11/26
This is for the location on 1620 Saratoga Avenue in San Jose. Jay was awesome in helping me select a pair of glasses and offered excellent customer service on a day where I was very tired and drained coming off of a grave shift.
She explained everything to me carefully made the whole process comfortable and never made me feel rushed which was very much appreciated!
TX
★☆☆☆☆
Try avoid here for eye exam!!!
The doctor was pretty impatient during my eye exam. I did not feel comfortable with the final prescription on my eyes and clearly know something needs to be changed. But the doctor said 'This is the best I can do' and not willing to perform another check on my final prescription. I purchased glass out of this prescription and it's for sure not comfortable. So I have to come back to the doctor again to adjust the prescription and redo the glass. I came in at my appointment time but had to wait in the store for more than one hour to see that doctor. This is clearly a waste of time. I doubt how professional the doctor is as well as the eye exam service here. The other staffs are nice here though.
JZ
★★★★★
I'm very impressed with this Lenscrafters. The sales specialist Alex was super nice and made me feel comfortable the whole time. The manager Gabriel was also very knowledgeable and went above and beyond when I had some request. Amazing experience--highly recommended!
ME
★☆☆☆☆
Awful service. They messed up everything for me and did not take the ownership to fix it. They have no customer service. On top of that Dr Nuguen is the worse you can have. She rushes you and tells you "I don't have all day" as a doctor she must make sure we have the correct prescription. But she rushes you out. I would not recommend this place. Once you use your insurence , you can reuse it. Just remember. Very bad, very bad service.
MW
★★★★★
My eyeglass frame broke and Kamilo patiently helped me find the exact same frame. Because my lenses are very thick, it took him quite a long time to reinstall them and clean everything carefully. He was very professional and patient throughout the whole process.
MF
★☆☆☆☆
I can't recommend LensCrafters. My mother bought glasses there and experienced double vision, but they insisted it was normal. She later went to America's Best, where they said she needed prisms in her lenses. After getting them, she said she had never seen better in her life.
MS
★☆☆☆☆
Extremely rude behaviour from the store manager. Did not help with anything at all. I wanted to get a specific frame that was available on Lenscrafters website and he said that I can order it online myself, but he can't help with any frame that is not available in store. The collection was not impressive either.
📈Quick Comparison: Top Eye Clinics in San Jose
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.5 (241) | ✅ Yes | View Details |
| River Oaks Family Optometry | ⭐ 4.8 (753) | ✅ Yes | View Details |
| Dr. David Nguyen and Associates | ⭐ 5 (505) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 1620 Saratoga Ave P - 301, San Jose, CA 95129, United States, San Jose, California 95129.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 408-374-1001 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-5 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in San Jose accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in San Jose, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in San Jose, call +1 408-374-1001 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in San Jose?
Choosing a verified eye clinic like LensCrafters in San Jose ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.
- Physical Location Matches Coordinates
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| Monday | 10 am-5 pm |
| Tuesday | 10 am-5 pm |
| Wednesday | 10 am-5 pm |
| Thursday | 10 am-5 pm |
| Friday | 10 am-5 pm |
| Saturday | 10 am-6 pm |
| Sunday | 11 am-6 pm |
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📍Nearby Centres
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Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJxZmBTarKj4ARauZFmIB5ZO4
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJxZmBTarKj4ARauZFmIB5ZO4
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