Retinal Diagnostic Center

Dr. Cai is the best! Excellent bedside manner, comprehensive, and kind. 10/10 recommend!

I have been going there for a while and they are good the frontvdesk and doctors and nurses. And when I call they are also helpful

Being referred to RDC in San Jose i ended up reaching around my appointment time (I took an uber as my eyes had to be dilated , though parking looked like a tight squeeze in the back of the building though the front had a few spots available). Check-in was a breeze and even though there were a few papers to fill it didnt take that long and i was asked to wait to be called in . Daniella ( not sure if i am spelling her name correctly) who was the nurse assigned to me for the appointment called out my name in the waiting area and took me to the assigned room. She asked all the relevant questions and made note of my answers and was very thorough with her explanations and asks. Post that , she dilated my eyes and after a bit i was escorted to a room where there were a few pictures that were clicked of the cross section of the retina i believe and this was performed by another nurse who happened to be in there. Post that i moved to another room where Daniella helped take a lot of pictures (fundus photography) of the retina , macula etc that were needed for the diagnosis and she did a great job in getting the perfect images (even though it took a few tries ) while being very patient and extremely helpful with the whole process. After that i met Dr Chow (who was very succinct and clear in his explanation) who did the necessary check up and as well discussed the diagnosis and in the end it came out to be that all was well (always great to hear that :) ). Extremely efficient from the perspective of the time that i had spent in there. Shoutout to the folks at RDC in San Jose and keep up the good work!!!

The person that answered the phone, I think his name is Nia, was extremely rude when hanging up the phone. I had additional questions that he didn't care for and just hung up on me. This is unprofessional.

Dr hey has been doing a great job restoring my vision,I can not thank her and the staff enough,

Please Check out my Yelp review for Retinal Diagnostic Center!