Target Optical

My previous experiences with ordering glasses was that privately owned place most of the time is better. This time is different. I have ordered glasses at closest Target because I really liked newest Oakley frame. When I got the glasses, not everything was perfect and I mentioned that to optical department representative. After about 2 weeks I got a phone call from Alex Frankx. He asked if I am happy with my glasses now and invited to the Target optical. When I arrived, he checked the glasses according to my prescription, asked a few questions and said that he knows why glasses are not perfect. Making this story short, he ordered new lenses and left my glasses for me to continue using before new lenses will arrive. When glasses were ready I got notified and came when Alex was in the office. A few minutes and my lenses were exchanged in the frame. These lenses were perfect right from the first time I tried. I am very impressed with quality of service at Target, especially from Alex. My wife now wants to order her new glasses from them.

Good service and product. Kat is helpful when she helped my wife to fix old glasses and pick a new one. Recommending you to go Target silver creek if you want new glasses!

I went and came to get my glasses fixed because the lens fell out, and Kat thankfully was so helpful to fix everything for me super fast and really easily! Her customer service was very welcoming and she made this experience good!

Accidentally slept in my glasses and rolled over on them; snapped the string and a lens fell off. Took them here, and Alex was able to get them good as new and sturdy at no charge, and before I was even done shopping my glasses were sitting back on my nose and I could drive home safely. 10/10 service, would use again

Recently came in to get a tool to replace my nose pad on my glasses but ended up getting a good experience with a professional worker handling customers on the line and other customers. He readjusted my glasses and installed the nose pad for free, even gave me a free tool for my glasses. Thank you Alex for the help!

Great service! I came in because my lenses didn't fit my new frame, and the staff was super kind and helped me fix it right away. Fast, professional

Alex and Sheila were exceptional. They were very busy yet accommodated us. Took care of everyone else too. Alex was very helpful and patient with my son. He made it very easy for us. THANK YOU GUYS.

Very good service. They fixed my glasses in less than five minutes and didn't charge me anything.