⭐Customer Reviews
4.7
★★★★☆
359 reviews on Google
I came to Dr. Patel after a very discouraging experience elsewhere, where I was told nothing was wrong with my eye despite urgent, painful symptoms. From the beginning, Dr. Patel took the time to truly listen and validate my concerns. He was thoughtful, thorough, and explained my condition clearly, along with my treatment options. I never felt rushed or dismissed. I have an upcoming procedure with him and feel confident in his competence and care; I genuinely feel like I'm in good hands. I'm very grateful to have found him and would highly recommend Dr. Patel to anyone seeking a knowledgeable and compassionate specialist.
My wife and I have both received the highest degree of professionalism from Turner Eye Institute for lasik surgery, lens replacement due to cataracts, and routine checkups. The treatments we've received have repeatedly improved our vision. Dr. Patel's laser surgery and treatment is top-notch and his staff is attentive and handles all aspects of exams and treatments expertly. We most heartily recommend Turner Eye Institute. Even after moving from the Bay Area to SoCal, we trust Dr. Patel's knowledge, experience, and expertise so much that we continue to regularly travel to Turner Eye Institute for regular checkups and necessary treatments.
Phone calls were answered very promptly without a long wait. Staff returned calls promptly too. Staff are very courteous. I was seen on time by the doctor. The clinic is a breath of fresh air
Me being a seasoned woman, I was a little nervous about getting cataract surgery, but Dr. Chirag Patel thoroughly explained the procedure to me, from beginning to end. After getting the first eye done, the second was a breeze. Dr. Patel is a very nice man and I felt comfortable with him.
The Turner Eye Institute staff is a pleasure to work with. They're always so pleasant when I have a visit.
I've been seeing Kathy Alcid, OD for my follow up visits. She's knowledgeable and pleasant as well.
The San Leandro surgery center was top notch. They were all super sweet and a joy. They all spoke very highly of Dr. Patel.
I have had a wonderful experience with the Turner Eye Institute. I'm very happy with my decision.
Thank you
Unfortunately I got some debris in my eye, that I could not wash out after one and half hours and multiple attempts. I called the office and they fit me in within 40 minutes. Dr Alcid immediately took care of the problem, informed me of everything she was doing along the way and my eye is back to normal today! Wonderful caring and competent staff on all levels from the front desk to the doctor!
Thank you!
I bought a pair of glasses for $700, and the frame fell in parts in less than nine months. I asked TURNER EYE INSTITUTE to help me claim the warranty, but after many back and forth and two months of trying, it still wasn't successful. In the end, I contacted the manufacturer myself and got a new frame. However, a new problem arose: the old frames were discontinued, and the supplier gave me a new pair as compensation. There was a slight difference of about 0.01mm between the new and old frames. This could actually be fixed by grinding the lenses or adjusting the fit between the frame and lenses, but TURNER EYE INSTITUTE flatly refused to help, saying they couldn't provide that assistance and that I would have to spend nearly $300 more to get brand new glasses. Later, I went to Costco and got new lenses for only $69. To be fair, their representative was responsive and replied to my emails promptly. However, for a customer who spent $700 on glasses that broke (from manufacturing defect) in nine months, their unwillingness to take responsibility was terrible. I will never get glasses from them again.
the procedure was short and doctors and nurses were all nice and professional but they need a lounge chair for the patient after surgery mot just be sitting in a wheelchair!! I paid $15000 for this procedure I think I deserve a lounge chair while recovering !!
Dr. Patel is an outstanding doctor who takes the time to explain complex medical concepts in a clear and concise manner, making his patients feel informed and at ease. His dedication to his patients' well-being is truly commendable.
Dr. Kathy Alicid is an exemplary optometrist who goes above and beyond to ensure her patients receive the best possible vision care. Her tireless work ethic, combined with her kind and helpful nature, makes her an asset to her patients and the medical community. Thank you both for your outstanding care and compassion!"
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[?]Frequently Asked Questions
Where is Turner Eye Institute located? +
Turner Eye Institute is at 276 Dolores Ave #300, San Leandro, CA 94577, United States, San Leandro, California 94577.
What services does Turner Eye Institute offer? +
Turner Eye Institute provides comprehensive eye care including LASIK Surgery. Call +1 800-339-2733 for specific service availability.
What are the opening hours of Turner Eye Institute? +
Turner Eye Institute is open 8:30 am-5:30 pm. Closed on: Saturday, Sunday
Does Turner Eye Institute accept walk-in patients? +
Turner Eye Institute in San Leandro accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Turner Eye Institute? +
Consultation fees vary by service at Turner Eye Institute. Basic eye exams typically start from $50 to $150 in San Leandro, while specialized treatments and surgeries may cost more.
Is Turner Eye Institute equipped for emergency eye care? +
Turner Eye Institute provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Turner Eye Institute
Turner Eye Institute is proud to offer LASIK surgery as well as many other eye surgery procedures performed by two of the Bay Area's top eye surgeons. With offices in San Leandro, Concord and Castro Valley, we offer convenience as well as top of the line LASIK procedures, eye care and service to our many Bay Area patients.
When choosing an eye surgeon, you want to choose an expert physician with a successful track record. We welcome you to our web site and invite you to discover more about us! Along with offering premier LASIK surgery, you will find that we provide a number of other procedures and services to meet your eye care needs.
How to Get Help at Turner Eye Institute
To visit Turner Eye Institute in San Leandro, call +1 800-339-2733 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in San Leandro?
Choosing a verified eye clinic like Turner Eye Institute in San Leandro ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.