Golden State Optometry

I have been seeing Dr. Ghandi for about 8 years, and I consistently have a great experience. He and his team are incredibly helpful, professional, and welcoming. I am very picky about my healthcare providers, so I highly recommend Golden State Optometry.

Dr. Gandhi and his staff are exceptional. He is extremely knowledgeable about all issues relating to vision and eye health. He is thoughtful and friendly and takes the time to thoroughly discuss any concerns and questions I might have. Also, Dr. Gandhi is great with our young kids. I'm very satisfied with the care we all have received from him. His staff are professional, courteous, and very competent, and they've done a great job managing the process of making glasses for me. I recommend Dr. Gandhi and his team highly.

Dr. Kurata came in on her Saturday off to check my grandson's vision and help him to choose goggles for him to wear while he plays baseball. She was able to stress again to him that his vision will worsen if he doesn't start wearing corrective lenses at all times. We were surprised that he was able to choose baseball goggles from her supply (he is very conscious of appearances )and I think he understands the importance now of wearing glasses. Dr. Kurata was able to be very convincing about the amount of vision Erik has lost and the fact that it's a very important for him to act now wearing glasses. We feel very fortunate to be under her care.

Dr. Gandhi was very informative showing me my test results and explaining what everything meant. This made me feel like I was more than just a customer. I could tell Joslyn was very experienced in her craft by the way she would break down glasses and the way they fit on my face. She pointed out details that I otherwise wouldn't have known to look for. I really enjoyed this experience and am sure to return.

Dr Ghandi has shown me in a professional and experienced way to explain me all the things I will be facing like cataract surgery. The staff are very friendly and warm welcome in the office, which make me feeling comfortable and enjoy to come to this office. Definitely, I will recommend to friends & family to visit this office. Thank you all.

Had a wonderful experience, Dr. Gandhi is very professional and knowledgeable; he went over my eye exam results explaining every detail and answered all of my questions. The staff were very friendly and attentive. Highly recommended!

Dr. Ghandi is an amazing doctor. He is thorough, super knowledgeable, and doesn't overlook any details. I high recommend him. I've never had an eye doctor that is this attentive. I can tell that he really cares about his patients and their vision! His assistant is also wonderful and the front desk staff is so lovely. I am so happy I found Golden State Optometry!

I've worn glasses for over 30 years and have never had lenses fail the way they did here. Both my prescription glasses and my sunglasses (made at this office using the same lab at the same time) developed the same zig-zag delamination around the two-year mark. When I called, I was told they had no idea what it could be and to come in. The next day, speaking to the same person, he immediately confirmed it was the coating failing once I used the correct terminology (after doing my own research) and said he has seen this a couple of times before. Because I was six months past the two-year warranty, the only solution offered was to buy new lenses. When I asked how to avoid this happening again if I reorder, I was told they will still be using the same lab for insurance reasons and that it would simply be "my choice", meaning there is no guarantee this won't repeat. I've always found the staff polite and helpful with adjustments, which is why I returned even after my insurance changed. But once the warranty expired, the response was simply "there is nothing we can do," despite both pairs failing in the same way. Posting this so others understand the risk before spending hundreds here and assuming the lenses will last beyond the warranty window. ------------------------------------------------------------------------------------------------------- Update added after the business response below: Thank you for responding. I want to clarify a few things for anyone reading: 1. Timing and "isolated case" claim I left the office today at 9 a.m. and posted my review shortly after. Your reply was posted roughly five hours later. To state that this is an "isolated case" would require confirming that no other customer in the past two and a half years has experienced this, which cannot be established in a five-hour window. "No report in your system" is not the same as "no one else has experienced it." 2. Contradiction about which coating failed When I asked in person this morning which coating was failing, I was told it could not be determined. Yet in your response (without re-examining the glasses) you state with certainty that it was the anti-glare coating. 3. Assurances to future customers, but no accountability to the current one Your reply positions the business as reassuring and responsible to new customers, while taking no responsibility for a documented failure experienced by a former client who trusted your lab and paid for premium coatings. 4. User error implication vs lived experience I have worn glasses with UV, anti-glare and anti-scratch coatings for over 30 years (more than 20 of those years living in Germany) and I have never had lenses degrade like this. Suggesting misuse, even politely, does not change the fact that two pairs from the same order failed in the same way within a short time of each other. That is why I shared my experience. Not to request help, but so others understand the risk before purchasing lenses here. A response that protects reputation but not the customer tells you everything you need to know.