โญCustomer Reviews
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80 reviews on Google
Went to their new location recently and it is definitely better than the last place, it's bigger and just more open. ALL of the staff were very professional and really, really nice. In the past this place seemed to make you feel crappy about having medi-cal and the receptionists were rude but not the case anymore!
I'm surprised it's taken me this long to write Dr. Shulkin a glowing review. He's been my optometrist since I started wearing contacts my freshman year of high school (~15 years ago!). I've moved a couple of times and had to go to different optometrists during those times but recently went back to Dr. Shulkin and couldn't have had a better experience in getting new glasses. He is knowledgeable, responsive and super helpful. His team is also very sweet (and busy! Be kind to them!) I'm very lucky to have had him to fall back on for quick and effortless lens & contact care. He's such an expert!
I definitely do not understand the negative reviews for Dr. Shulkin. I have been going to him for 5 years now and he is truly caring, amazing, professional and most of all knowledgeable and smart. I have received both my contacts and glasses from his office, he is centrally located, and a fast turnaround. Appointments are quick, if you have an emergency he always makes time for you. Definitely a doctor you're comfortable with and super caring. I can't say enough about him.
I called to ask if my insurance was accepted. They said it was. After the appointment, that told me my visit wasn't covered and that I would receive a bill. Also, they were uncoordinated. I spent over an hour and a half in the office for a standard eye exam. I won't be coming back
The front desk person seemed like she didn't love her job/want to be there and wasn't super polite. They only had a few options but a couple repeats on the table. I handed my choice to the lady at the desk and we had to wait for the other woman to hand back the frame aligner and she rudely said she has it, we have to wait. Glad they take mediCal but could be better and i wish they werent the only option. Dr. Schulkin told me I didn't need an appointment but I called and I did, according to what it said on the form so that was a miscommunication i didnt understand why he told me that or didnt know? And could let patients know. It says on the door you need an appointment too. At least one desk person has been nice. See about future appointments.
Dr. Shulkin is great but it seems the front office staff have no concern for patients. I was scheduled for an appointment only to show up and the place is closed with an outdated note on the door. They aren't answering calls either. There was another man who showed up a few moments after me who also had an appointment that they just disregarded our time and effort.
As a single mom, it's very frustrating to have to go out of my way to find childcare and make it to appointments only to be standing at a locked door with no answer. I didn't even get a call to reschedule -- just left to find out myself which was very frustrating.
I paid over a thousand dollars for a pair of glasses and they have not arrived three weeks later
The front office is ruder than rude! She hands me broken glasses and tells me it's not her fault and goes back to reading her magazine. When I had my appointment, the doctor moved so fast, I can't see out of my glasses! Rudeness all the way around in that office. I don't have Medical, I have Partnership! I used to be one the Manager of Lens Crafter's and no one was ever treated like this!
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[?]Frequently Asked Questions
Where is Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD located? +
Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD is at 707 4th St A, Santa Rosa, CA 95404, United States, Santa Rosa, California 95404.
What services does Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD offer? +
Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD provides comprehensive eye care including services for this business. Call +1 707-542-3404 for specific service availability.
What are the opening hours of Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD? +
Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD is open 9 am-5 pm. Closed on: Saturday, Sunday
Does Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD accept walk-in patients? +
Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD in Santa Rosa accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD? +
Consultation fees vary by service at Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD. Basic eye exams typically start from $50 to $150 in Santa Rosa, while specialized treatments and surgeries may cost more.
Is Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD equipped for emergency eye care? +
Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD
Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD is a verified business in Santa Rosa, California.
How to Get Help at Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD
To visit Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD in Santa Rosa, call +1 707-542-3404 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Santa Rosa?
Choosing a verified eye clinic like Santa Rosa Optometry: Josue Gonzalez Pena, OD & Michael Shulkin, OD in Santa Rosa ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.