Eye Pros

I recently found Eye Pros after my local shop closed up. Believe me when I tell you Eye Pro's commitment to customer service is unparalleled. Their communication was top notch, and they set the bar extremely high. So much so that I'll gladly drive the 30-45 minutes from my house to go here before anywhere else. If you're still reading this review, stop, close the browser and go over to Eye Pros. They'll take care of whatever you need.

I had an outstanding experience with Eye Pros, thanks largely to Natasha's exceptional customer service. I ordered two pairs of glasses--one with glass lenses (my preference for work) and one with polycarbonate (more suitable for daily use). Since Eye Pros makes polycarbonate lenses in-house but outsources glass lenses, there was a slight wait, but they kept me informed. When I picked up my glasses, I couldn't see properly due to an incorrect prescription from my optometrist. Eye Pros promptly verified the lenses matched the prescription and, when I returned with a corrected prescription, they made a new set of polycarbonate lenses immediately to tide me over. The external glass lens company initially wanted to charge for both the incorrect and corrected lenses, but Natasha went above and beyond, advocating on my behalf to waive the cost of the incorrect set and even securing a discount on the new one. She was proactive, communicative, and genuinely cared about resolving my issue, even coordinating with my optometrist. Eye Pros' professionalism and Natasha's dedication turned a frustrating situation into a positive experience. Highly recommend!

If you are looking for eyeglasses and want quality and customer service, then do yourself a huge favor and shop at Eye Pros! This has been my go to place since 2007. I've now had 13 pairs of glasses made here. You can't beat the prices and customer service. Their staff is friendly and always exceed my expectations.

I wanted to share what a pleasant experience it was doing business with Eye Pros. They were recommended to me by a friend and I am so glad she did. I found them to fair priced, extremely knowledgeable as well as friendly.

Natasha helped my grandma today she was very patient and had great product knowledge. Definitely reccomend

Great location to have your prescription eyeglasses repaired. My temples broke and I was concerned I had to visit my optometrist to order a new pair and wait several days to receive them. However, the gentleman who fixed my glasses worked on them within a few minutes and I was pleased with the outcome.

Always have been served with great Staff! 10 years Plus!

Eye Pros is a life saver! Last night, one of the temples (arms) of my glasses broke. I am planning on going on a trip starting tomorrow, so it was essential that I get them repaired. Fortunately, I knew that Eye Pros does repair work. They are supposed to open at 8 a.m., but I got there early. Their doors were already open. I explained that I had a backup pair of glasses with the exact same frames, so I just needed to have the broken side swapped with the good frame. They said it wouldn't be a problem, and immediately went to work. Within 10 minutes, they had not only replaced the bad arm on my regular glasses, but found an extra part for my back up glasses so that I could still keep them for an emergency! While there, I took some pictures to show the wide variety of frames that they carry. Unlike all of the other businesses in town, they do all of the work in-house, so they can assure the quality of the final product. In short, if you need glasses, or repairs for glasses, stop by Eye Pros. They are friendly, helpful, and reasonably priced.