Eye Associates of Colorado Springs

Eye Associates is a wonderful place. I have been going there for over 10 years. They have been very helpful and informative and have guided me properly. They are very kind and office and staff are the best. Technicians make the visit relaxed and comfortable. I've seen three doctors there and I would recommend any of them. The whole organization on North Union Boulevard is top rated and extremely organized. I recommend them.

Dr. Mortensen was phenomenal! Super nice, professional, and knowledgeable. He was going to find a way to see me in spite of insurance issues, which were ultimately resolved. To me this shows a true care for people and their well-being as opposed to only caring about money.

I went to this clinic because of the impressive google reviews. So in late November of last year I went and was seen by Dr. Holley-Walz. It wasn't until early January when I got to an optical shop outside Eye Associates to have eye glasses done. When I picked up the new pair and tried it on it was skewed. So I took the new pair and Dr. Walz's prescription to their own optical shop to double check. Their optician said that the new set of eyeglasses were made per prescription, and so the optical shop that made the lenses did right. Then the optician noted that the new prescription written by Walz were significantly higher than the current pair I've been wearing. So I went back to see Dr. Walz to review her readings. After a few clicks of their devices she insisted her original readings were correct. And then asked me if I was more comfortable with the old pair am currently wearing. So she had her assistant read my glasses and Walz proceeded to write a prescription based on my old pair. I find Dr. Holley-Walz apathetic, even during my first visit she was so disinterested. They rush through the process. I was quite disappointed.

Dr. Mortensen is amazing! So compassionate and caring. I feel very fortunate that my son has him for his surgeon. Not every physician does well dealing with developmental disabilities, but he has been wonderful! 1 surgery down with great success. 1 more to go.

Dr. Smetana did an amazing job explaining everything. He took time to address my concerns and made me feel comfortable and confident. It is obvious that he is highly skilled and experienced.

My Optometrist said I should get checked out for glaucoma due to some imaging she did but I needed to see an ophthalmologist. I scheduled with Dr. Marshall and specifically said I need to be checked for glaucoma. When I got there the MA did the imaging and texting and then I waited a while in the exam room. Dr. Marshall came in and looked at my eyes and tests and said my pressures look good but I needed to come back in 2 to 3 months for a glaucoma test with visual field test. She seemed rushed and wanted to get on to the next thing. I said I thought that I was here for a glaucoma test? She sort of irritated said no you are here for an evaluation (even though I had told everyone I wanted a glaucoma test as recommended by my optometrist). It was a very rushed appointment. Then the bill. I had asked up front what the charges would be and then confirmed them when I got there to including the "Optomap" (no dilation). Then a few weeks later I get a text that says I owe them $82 more. I called billing and she said I wasn't charged for one of the tests even though she couldn't really define which one cost $82. I don't do bait and switch. I cancelled my next appointment. Bye

*Felt rushed by the doctor. Other staff was friendly enough but nothing worse than a doctor who's in a hurry* Above was my original review but after thinking on it I would like to elaborate.... doctor tried to tell me I didn't have glaucoma because my pressure was good. I had to inform him that my pressure is good because I take prescription eye drops and I have had glaucoma since my early 30s. That is when he sat down and actually looked at my file. Then by the end of the appointment, he tried to get me to sign up for a laser procedure for glaucoma. It was quite bizarre. I will not be going back. For one appointment they charged me hundreds and then keep asking me for payment before my insurance has even paid on it. I will not be going back and hope to spare someone the negative experience. Ill find a small eye doctor where they actually care about the patients and its not all about money. I had that prior but unfortunately for me, he retired. Only reason for 1 star is because the staff at the front desk and the lady who took me back were lovely. The doctor should reevaluate how he treats people. I don't know about you but I like to be looked in the eye and for them to go over my chart before speaking with me.

This place is the best. Everyone is so kind,. They take the time you need w/o feeling rushed. Dr was also so kind & very informative. Your co is a pleasure to go to. Thank you