📋 Eye Care Provider
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LensCrafters
📍 100 N Water St # 2825, Norwalk, CT 06854, United States
[x] Active Centre⭐ 4.8/5 (321 reviews)🏆 Expert Choice🕐 10 am-7 pm📞 +1 203-523-7200⏱️ 3 min read
LensCrafters
Eye Care Provider
100 N Water St # 2825, Norwalk, CT 06854, United States
Norwalk, Connecticut 06854
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local.lenscrafters.com/ct/norwalk/100-noOfficial Website
PIN Code
06854
Plus Code
4H4J+8G Norwalk, Connecticut, USATimings
10 am-7 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
SH
★☆☆☆☆
Very disappointed. Ordered new temples for my wingback sq frames. Was told I had to order 2 pairs for $66/pair; so I paid $132. Only 1 pair arrived and was told that was my full order. The screws they used to attach the new temples are too large(see pic). They stated the original Oakley screws disintegrate when removed from frame. The reps at store seemed not to have any ideas on how to solve issues properly, and instead blamed me for pointing out issues( Missing parts, screws too large). So LensCrafters, you need better quality on all fronts.
DH
★★★★★
This location has a great selection of glasses in all brands and price points. But most importantly, the service is fantastic. We always deal with Isaiah, who is very patient, knowledgeable, and has a great eye. We've been buying our glasses with him for over two years. Fantastic experience and customer service every time!
MM
★☆☆☆☆
Terrible change. I've been to this location for eye exams several times and they were wonderful. Fast, kind, and professional. This time they had the new telehealth setup where a technician does the exam and a doctor video calls in for the prescription portion of the exam. The technician seemed capable and intelligent but also was sniffling the entire time. This is a medical exam where the tech is very close to your face in small rooms, no one should be working while sick or without a respirator mask.
The last time I was here I thanked the doctor for her mask wearing and she responded 'this is a medical office, of course we mask'. What changed?
AB
★★★★★
This LensCrafters (located inside the SoNo Collection mall) is huge and offers a wide array of designers and styles for customers to try on.
It was great to be able to freely explore the selection without being hovered over + all of the frames were out on display and were not locked behind a glass case.
Marissa worked with me and was lovely. She helped to confirm my insurance coverage, and was clear and descriptive about all the details around costs I would be responsible for.
After I took time to select frames on my own, Marissa provided great perspective on various sizes, shapes and colors of different frames to help me narrow down to my final choices. Marissa was helpful, professional, incredibly patient, and an absolute pleasure to engage with throughout the entire process.
Fingers crossed that pickup goes as smoothly as the process to shop & purchase.
AP
★★★★★
Best customer service ever, hands down!!!
1) I was 40 mins late to my eye exam appointment, and they were super understanding and happily accommodated me.
2) I had the pleasure to work with Steven to pick a new frame and order my lenses. He is such a lovely guy! He immediately understood my taste, and his attention to the customer is second-to-none. He explained the pricing in a very clear manner, and helped me decide on add-ons. We had a really nice chat as he was getting the order details ready. Highly recommended!!!
DP
★★★★★
John was very patient and made sure he understood my issue. He was very thorough and pleasant to work with.
CC
★★☆☆☆
Very disappointed after buying 4 pairs of expensive glasses. We went back for a repair job and were offered a $206 repair job or to buy a replacement pair for $400. We had them fixed by Eyeglass Repair USA for $60 in 3 days! Not the help we expected for being loyal customers
JB
★☆☆☆☆
I called with a simple question and was told a simple answer and when I rephrased they claimed I called the wrong department and transferred me to what was apparently the retail department? They told me they'd find the info on my issue and told me to wait a couple minutes. I have been on hold for 20+ minutes with no answer. Terrible customer service
📈Quick Comparison: Top Eye Clinics in Norwalk
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.8 (321) | ✅ Yes | View Details |
| Norwalk Vision Center | ⭐ 4.9 (282) | ✅ Yes | View Details |
| EyeCare Associates | ⭐ 4.9 (194) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 100 N Water St # 2825, Norwalk, CT 06854, United States, Norwalk, Connecticut 06854.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 203-523-7200 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Norwalk accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Norwalk, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Norwalk, call +1 203-523-7200 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Norwalk?
Choosing a verified eye clinic like LensCrafters in Norwalk ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
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| Monday | 10 am-7 pm |
| Tuesday | 10 am-7 pm |
| Wednesday | 10 am-7 pm |
| Thursday | 10 am-7 pm |
| Friday | 10 am-7 pm |
| Saturday | 10 am-7 pm |
| Sunday | 12-6 pm |
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📍Nearby Centres
936 m away
26 m away
1.2 km away
1.5 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJ84Icfy4f6IkRRnLnrpQlJDU
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJ84Icfy4f6IkRRnLnrpQlJDU
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