⭐Customer Reviews
3.2
★★★☆☆
20 reviews on Google
While the team is good, the perception of time is lacking. Time is one of the most important things in the world and once gone, one cannot get this back. One of the doctors complained about one of their patients complaining about their visit time taking a while, which shows lack of professionalism. I hope this gets resolved otherwise patients, which are customers, are in their right to take their business elsewhere.
I've been a patient at Howard for more than five years because I have an issue that requires a specialist, but I still cannot get a call back or access to the patient portal to book appointments despite calling, leaving messages, emailing, and talking to staff repeatedly. When you do finally manage to book an appointment, they overbook and it usually takes 2 hours to be seen and then they don't update your insurance information so you are incorrectly billed.
I had an 11 am appointment and it's after 1 pm and still haven't been seen. Staff is unprofessional when I asked why, no one gave me an answer. I'm a Howard grad and the service here sucks. If I could give minus stars, I would.
It is my pleasure to express my observation on the customer service and the treatment I obtained at your Ophthalmology Department since Aug-15-2017- Oct - 4-2017. During those days, the treatment obtained from your department--particularly the eye surgery, was successful and ended without complications. In the meantime, I would like to thank the outstanding services given to me by the technicians, nurses, and receptionist. Everything was great and wonderful!
Sincerely,
Hail Mariam Mintwab
I was very disappointed about the 2 hours I had to wait (after my scheduled appointment time) before I was seen by a doctor, but the saving grace was Dr. Asima Bajwa. Dr. Bajwa apologized for the long wait, which I greatly appreciated, and proceeded to give me a thorough eye exam and answered my numerous questions with patience, expertise, and humor. Dr. Bajwa was wonderful and I wish her continued success in the future! Suggestion for HUH Ophthalmology: Please notify patients (when they arrive) if they are going to have to wait 2-3 hours or longer to see a doctor so the patient can decide to stay and wait or reschedule for another day. Thank You.
I have had a great experience with Dr. Bilal Khan.
I was in need of a retinal specialist a few years back when I first met Dr. Khan. I found him to be very knowledgeable, kind, caring, and compassionate. Back at that time, he was heaven sent to me! I always say that "He Is One Of The Best In The City."
I continue to see him today. I would highly recommend him to anyone.
I visited Howard's Opthalmology office because of a chemical exposure to my eye. I was a walk-in patient, and spent about 3 hours of my time there. I thought that the Physician, Dr. Richard, was competent and very knowledgeable. Overall, I am happy with my visit and would recommend.
Dr Jones was extremely patient and attentive. She took the time to carefully review my results and explain all my care options. I highly recommend her
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[?]Frequently Asked Questions
Where is Howard University Hospital- Ophthalmology located? +
Howard University Hospital- Ophthalmology is at Tower Building, 2041 Georgia Ave NW #2100, Washington, DC 20060, United States, Washington, District of Columbia 20060.
What services does Howard University Hospital- Ophthalmology offer? +
Howard University Hospital- Ophthalmology provides comprehensive eye care including services for this business. Call +1 202-865-1257 for specific service availability.
What are the opening hours of Howard University Hospital- Ophthalmology? +
Howard University Hospital- Ophthalmology is open 8 am-4:30 pm. Closed on: Saturday, Sunday
Does Howard University Hospital- Ophthalmology accept walk-in patients? +
Howard University Hospital- Ophthalmology in Washington accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Howard University Hospital- Ophthalmology? +
Consultation fees vary by service at Howard University Hospital- Ophthalmology. Basic eye exams typically start from $50 to $150 in Washington, while specialized treatments and surgeries may cost more.
Is Howard University Hospital- Ophthalmology equipped for emergency eye care? +
Howard University Hospital- Ophthalmology provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Howard University Hospital- Ophthalmology
Howard University Hospital- Ophthalmology is a verified business in Washington, District of Columbia.
How to Get Help at Howard University Hospital- Ophthalmology
To visit Howard University Hospital- Ophthalmology in Washington, call +1 202-865-1257 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Washington?
Choosing a verified eye clinic like Howard University Hospital- Ophthalmology in Washington ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.