⭐Customer Reviews
4
★★★★☆
144 reviews on Google
I've never felt rushed at in the years I've come here for eye exams and eyeglasses. Dr. Dearing answers my questions with patience and clarity. The quality of their eyeware is consistently better than competitors. Jenny, an eyewear consultant, has excellent judgment and a flair for fashion. She is professional and cheerful--one of those people who truly loves their job. Coming here every year is a pleasant experience.
This MyEyeDr location always provides great service. I've been coming here a few years now. Jenny is fantastic - she's so friendly and helpful. Even though I'm only in the store a handful of times each year, she remembers me and knows what type of glasses style I like. Occasionally I'll bring in glasses to be adjusted (tightened/loosened), and the associates are always friendly and willing to help. For my exams, I see Dr. Dearing, who is also great. Recently, I was nervous about whether my prescription was right, and she spent extra time to make sure everything was tuned correctly to my vision. I've also come here for some medical eye care (styes and a scratched cornea). For those, they were able to fit me in quickly, assess my eye and get me a prescription if needed. Prior to coming to this location, I went to another MyEyeDr location for a few years and didn't have as great an experience - I'm thankful to have found this one!
Street parking is relatively easy nearby too.
I had a great experience with eye exam & contact lens exam here. They have plenty of availability including on weekend, which allowed me to get a last minute appointment.
I came here because I had an extremely frustrating experience at another office, which wasted me hours and couldn't figure out how to process my insurance. The front desk at MyEyeDr. sort it out right away, which I really appreciated.
Everyone here was very friendly and competent. I was satisfied with my exam, and the admin part was easy and clear. Very thankful for the team and would highly recommend to anyone.
Really easy to be seen here - good appointment availability, minimal paperwork, and the office is communicative about what your insurance covers. The front office associates, especially Jenny, have always been helpful when picking out frames, and Jenny even fixed a past pair for me that was missing a screw when I came in for my annual appointment.
Only downside of this place is that I have found that having your new prescription placed in past frames - even if you bought the previous year's frames there - can be pretty expensive, since that isn't usually included in an annual visit / once yearly frames.
Otherwise, staff are warm and patient and I've had a positive experience with multiple providers located here. Highly recommend.
Thank you to the staff as a whole, and a special thank you to Jac'con who truly helped me out, from the moment I walked in to the moment I left, he was attentive and kind. He listened to my preferences and found frames that were perfect for me like he read my mind. A great employee and a wonderful human
I've been coming to the Cathedral Commons location for 3 years now and my experiences keep getting better. As an eyeglass wearer, I appreciate the rotating variety of selections available on site. Great sunglasses too! But the real gem of this location are the people. Dr. Dearing and Jenny are especially wonderful, and have been on top of my vision needs from day one. And while I wish I had better prescription eyeglass coverage, My Eye Doctor's competitive pricing makes getting outfitted within reach. Highly recommend!!
I've been coming here for the past two years, and the main reason I keep returning is Jenny. She is absolutely amazing--professional, kind, and always goes above and beyond to make sure I feel comfortable and well taken care of. Jenny takes the time to explain everything clearly and makes each visit smooth and stress-free. She is truly the heart of this office, and I can't imagine going anywhere else because of the exceptional care she provides.
TLDR: purchase online.
I came for an eye exam and some new glasses last week & while the doctor was nice enough, I found the staff pretty condescending. I also witnessed their service of an elderly woman & it was, let's say, lackluster...poor lady.
I was also expecting, based their estimate, for it to arrive yesterday, & I heard nothing. I decided to call them to investigate & again their tone was quite dismissive & condescending. The way they kept repeating themselves, as if I was hearing impaired or not able to process her words. They seem to lack empathy or compassion.
I only came here because it's what my insurance accepts & I still paid over $300, with the insurance included. Apparently their base models retail for nearly a grand.
All this to say, don't waste you time, purchase your glasses online!
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[?]Frequently Asked Questions
Where is MyEyeDr. located? +
MyEyeDr. is at 3418 Wisconsin Ave NW, Washington, DC 20016, United States, Washington, District of Columbia 20016.
What services does MyEyeDr. offer? +
MyEyeDr. provides comprehensive eye care including services for this business. Call +1 202-695-7278 for specific service availability.
What are the opening hours of MyEyeDr.? +
MyEyeDr. is open 9 am-6 pm. Closed on: Sunday
Does MyEyeDr. accept walk-in patients? +
MyEyeDr. in Washington accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at MyEyeDr.? +
Consultation fees vary by service at MyEyeDr.. Basic eye exams typically start from $50 to $150 in Washington, while specialized treatments and surgeries may cost more.
Is MyEyeDr. equipped for emergency eye care? +
MyEyeDr. provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.