New Vision Optica Inc

This place is THE WORST. It took me YEARS to find someone who accepted my insurance bc evidently all optometrist in the area were refusing to use them due to payment. But after calling the insurance they finally had a list and I chose this place based on location. I went in looking to preview the staff and space for my eight year old sons back to school appt. The doctor was great, good guy who's doing his job. The problem arose when, after determining I did need glasses and my eyes were "stable" they did not have ANY options of glasses that my insurance would cover and told me that I would come out of pocket at a MINIMUM OF $150 depending on glasses chosen, no range, plus $90 for transitions. What gets me is there brashness, unprofessionalism, answering the phone while I'm mid question, or apathy of well we can't help you with glasses then. AND they only take appts a week out Guys, point being: DO NOT COME TO THIS PLACE, FIND SOMEWHERE THAT CAN BE FULL SERVICE BC BASED ON THE EXPERIENCE, I PROBABLY WILL HAVE TO PAY FULL POCKET FOR GLASSES BECAUSE OTHER PLACES WILL TAX BC I DID NOT GET THE EXAM THERE!!!!

New vision was the best eye doctor I've been to in years. Dr. Lazerow was very professional and has a great sense of humor. The place was clean and very fast. I received my eye exam and my glasses on the same day. I didn't have to wait to get my exam & only waited about 20 min for my glasses. They have great options to choose from. I would recommend this place if you're looking for a D.C location. Very kind and professional & did I mention fast.

The experience I had was amazing. The staff are friendly and the doctor has a sense of humor. Makes you appointment go smooth and fast.

I really love this place! My friend recommended it to me & the doctor is very nice & friendly, the two people at the register are nice as well, considerate and patient with others. The only thing is that the glasses are limited but so far seems like a good selection to choose from.

Doctor is great. Staff is pretty rude and dismissive. I have DC Medicaid - the exam is covered, but then they hold the prescription hostage. I do get that as a business, they want you to buy from them, but they do not cover the frame costs, so if I'm on Medicaid I probably can't afford $200 glasses. Sorry for not being rich? I wish they would tell you up front, or just request something reasonable like $20 to get your prescription if you choose not to buy from them. Sad pairing because the doctor is great, but the place is disorganized, overpriced, and just plain rude if you choose not to buy from them. Sorry, Bruce - wish you would pair up elsewhere, you've got a vibe that just doesn't match those guys at all.

If I could give them 1/4 of a Star I would, this is the most unprofessional disrespectful place I've ever had to come to get glasses. I paid over $400 only for my frame to be falling apart. I stopped by to see if they could be fixed only to be told I no longer have a warranty. I bought them on Feb and it was Oct..... really. I stopped by to get a copy of my prescription , asked if they could add my PDD, which they refused. I will never ever ever recommend them to anyone nor will I ever go back!

I was looking to get mine and my daughter's eyes examined. I called one place and was instantly disappointed with the customer service over the phone, but was able to schedule an appointment for myself. I called a different place for my daughter's appointment, which was New Vision. I got the total opposite experience already just over the phone. The gentleman that answered was kind and courteous and scheduling took less than 3 minutes. Skip to my daughter's appointment, we arrived and were seen by the doctor almost right away. The waiting room was well lit, clean, with plenty of seating. This was my daughter's first time getting glasses, and I could tell she was a little intimidated by it all. The doctor had such great energy, cracked jokes, and really put us both at ease. I mentioned to the doctor I was needing an exam and glasses as well. I wasn't planning to be examined, but he looked up my insurance, and upon approval examined me on the spot! We picked out our frames, and after 2 years of squinting and struggling, I FINALLY have my vision back. I can't believe how easy it all was! 100% would recommend, come here for excellent service and amazing, affordable selection of eyewear.

Dr.Lazrow and staff were absolutely fantastic! I was able to walk in and was seen right away. The doctor has agreat sense of humor! Needless to say, I'll be recommending this place!