⭐Customer Reviews
4.7
★★★★☆
750 reviews on Google
I had such a great experience at LensCrafters! Len helped me schedule and complete my eye exam and made the entire process smooth and stress-free. They took the time to make sure everything was done thoroughly and helped me get the best outcome possible for my new glasses.
Maria was also amazing! she guided me through the entire transaction and made sure I understood all my options. She was patient, friendly, and very professional.
I'm really happy with my new glasses and truly appreciate the excellent customer service. Highly recommend!
Excellent service at this optical! They have a great variety of styles to choose from and accept insurance, which made everything so easy. Maria was especially amazing -- patient, knowledgeable, and very helpful throughout the whole process. Highly recommend!
Great experience! Maria is an excellent sales representative -- professional, patient, and very knowledgeable. She is the first person who has ever convinced me to purchase a One Year Protection Plan, and that says a lot. She took the time to explain everything clearly and made the process easy and stress-free. Highly recommend asking for Maria!
A great place to shop for your next pair of glasses. The store is never too busy, and the staff are consistently friendly and welcoming. I was especially impressed by a female team member who went out of her way to guide me through my options, helping me make the best decisions regarding my eye exam and how to get the most value for money.
I appreciated being allowed to choose my frames on my own without pressure from sales staff--something I consider a positive, though others may prefer more assistance. The optician who handled my measurements was also very competent and took the time to explain the shortcomings of my current glasses and how the new pair would address those issues.
Overall, a very good experience.
Maria at LensCrafters was great. She helped me and my wife pick out two pairs of glasses and was very kind. She answered all our questions and gave helpful recommendations without rushing us. Really good experience overall.
Very disappointing experience. We placed an order for prescription lenses and from day one no one has been able to clearly explain when the lenses will actually be ready. Every time we call, we are given a different date.
First we were told the lenses were "in transit", then we were told to wait longer, then suddenly the date changed again to February 28. No one takes responsibility, and no one provides consistent information.
We were told "the manager will call you", but the manager never calls. When I asked to stay on the line for clarification, I was told it's better to call back because I would be on hold for a long time. That response felt rude, dismissive, and unprofessional.
Customers deserve clear answers and basic respect -- especially for prescription orders. This store has shown poor communication, lack of accountability, and no respect for the customer's time. I would not recommend this location.
I came in to Lenscrafters looking for new sunglasses but was not sure what to purchase. I stepped in and right away I was greeted with kindness and professionalism. Aaron and Mapi were very patient with me and they answered all my questions and they had great feedback for me. I was so happy with my experience that I purchased 3 sunglasses. Thank you to Aaron, Mapi and their great manager Mr. Diaz. I recommend this place to everyone that wants great customer service and knowledgeable associates. Thank you for all you do.
I had a wonderful experience at LensCrafters at International Mall! Maria was absolutely amazing -- so kind, patient, and incredibly helpful throughout the whole process. She guided me with great care when choosing my lenses and made sure everything turned out perfectly. She's professional, dedicated, and genuinely cares about her customers. Thank you, Maria, for your outstanding service -- I'm beyond happy with my new glasses!
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 1455 NW 107th Ave Ste 790, Doral, FL 33172, United States, Doral, Florida 33172.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 305-591-8072 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-9 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Doral accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Doral, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Doral, call +1 305-591-8072 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Doral?
Choosing a verified eye clinic like LensCrafters in Doral ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.