Advanced Eye Center: Rodrigo Belalcazar, MD

TOTAL LACK OF RESPECT for elderly patients Experiencia muy decepcionante, especialmente para pacientes de la tercera edad My mother-in-law had an appointment scheduled in advance for 9:00 AM at this ophthalmology office. She waited an hour and a half, and when she finally asked the front desk what was going on, she was told that there were still 3 patients ahead of her. She is an elderly woman with diabetes, and waiting that long without any consideration is unacceptable. The front desk's response was simply: "Ok, we'll refund your money" because she decided to leave. That was it. No apology, no concern, no empathy. This is completely unacceptable behavior for a medical office. Refunding money does not excuse the lack of professionalism, respect, and basic human decency, especially toward elderly patients who require special care. I absolutely do not recommend this place. No patient should be treated this way.

I wanted to wait at least a month before writing this review. First making the appointment was extremely easy. The receptionist was super nice and informative. Every time I would call they always spoke with a friendly voice. I probably went there 3 times for exams before the surgery. The office is always busy, but in general they make you feel welcomed. Fefa (I hope I'm writing her nickname correctly) is the person that did most of my pre and post exams. I like that she's direct and to the point, I also want to mention that she's extremely knowledgeable. Regarding the rest of the staff, I like everyone I interacted with. Now, the most important part is the Doctor. Dr. Belalcazar is super super nice and informative. The doctor likes to take as much time as possible with each patient. He is very knowledgeable and loves his job. He likes to explain everything about the surgery and procedure from start to finish with extreme detail. I felt safe in his hands. He also has one of the latest laser machines, which is super impressive! The surgery took about 30 seconds per eye. The whole time the doctor was very soothing, and would talk to me to make me feel safe. The surgery doesn't hurt at all. There is some discomfort after the surgery is done, but then you just go take a nap to feel better. The next day when I woke up, I could see perfectly. It is truly amazing what the doctor and his staff do here. It is a gift to be able to see. Every day I am impressed by my eyesight. You do have to be responsible and use all the drops they prescribe and use sunglasses! Also make sure to go to all the postoperative follow ups and use the sleeping goggles they provide (they are super comfortable). Also, they did mention that sometimes your vision would get blurry at random times but this goes away. It's been a couple of weeks since my surgery and my vision is perfect. I do not suffer from dry eyes, but the first two weeks my eyes were always dry, but that went away as well. When you feel your eyes are dry you just use the drops and the discomfort goes away. Regarding the cost. I truly believe the cost of the surgery is fair. They also offer payment options if you can't pay out of pocket. I used my credit card to pay. Thank you Dr. Belalcazar and Staff! I'm extremely happy with the results.

Dr. Rodrigo is the best. I had cataract surgery about a year ago and he did an amazing job even though I had a cornea issues. He is a wonderful human beign, his wife, and his team are just a joy to know them. I am very grateful to know him, I highly recommend him.

My husband and I both had surgery with Dr. Rodrigo Belalcazar last July, and we couldn't be happier with the entire experience. From start to finish, he and his team were professional, caring, and incredibly thorough. Dr. Belalcazar takes the time to explain everything in detail, which helped ease my anxiety going into the procedure. What really stood out is how they called me by my first name and walked me through each step -- it made me feel seen and comforted during a nerve-wracking moment. A special shout-out to Fefita, his assistant -- she's the sweetest and made the whole process so much smoother. We both love our results and truly regret not going to see him sooner. If you're considering surgery and want a doctor who is skilled, kind, and patient-focused, this is the place to go.

The Experience was Excellent!! Great Dr. A1A and the staff incredible!! Great Human being, the best in this specialty, Definitely I will recommend him to families and friends! Thank you Dr. Belalcazar, you have made me very happy with this results.

Excellent service will recommend for your eyes care. Doctor and staff are great professionals and offer a friendly environment. Thank you

I have my lasik surgery on friday and that was the best decision i ever made , The doctor and the staff was excellent and they explain eveything before and after the surgery i , and now i see 20/20 again .

I recently had laser surgery and in just a week and a half I already see 20/20 when I was -5 in both eyes. The attention of the assistants and the doctor was excellent. Everything went very well in the surgery and I didn't have any problems if you follow the procedures that they tell you to follow. I highly recommend them.