Express Vision Care

Express VisionCare has been helping me for 8 years. I haven't had any complaints coming here. As soon as you walk in, one of the employees comes straight to help you and your needs. The doctors are also very nice and kind, and tells me what I need help with.

Attention to customer is horrible. Staff is really mean and does not want to assist their customers. The one in blue shirt treated me horrible, and does not want to solve our problem. Reply: Thank you for your reply, but I feel it's important to clarify my concerns. While I understand that insurance issues can be complex, the frustration I experienced was not solely due to my insurance provider. The staff's inability to assist effectively and their lack of professionalism in handling the situation were the main issues. I came to your office with an appointment and expected to be treated with the same care and attention as any other patient. Instead, my concerns were dismissed, and other clients were prioritized despite my scheduled time. Additionally, asking me how to look up my insurance information demonstrated a lack of preparation and professionalism on your part, not an issue with my insurance company. I understand that no business wants negative reviews, but as a paying customer, my feedback reflects my genuine experience. I encourage you to address the concerns raised rather than deflect responsibility. Future patients deserve to know both the positive and negative aspects of a service to make an informed decision. Thank you, and I hope my feedback helps improve the experience for others.

We had such an expectacular experience (entire family) here, a great Dr and wonderful treat and information from girls at front desks

The optometrist Sandra gave an excellent evaluation; I've never had such a detailed assessment before.

I love Express Vision the Doctor very polite caring the Staff is Tony the Tiger GREAT 5 Stars Keep up the Good Work I recommend Express Vision to Everyone need Eye Care....

My parents went to the office in Miami Lakes and they had a great experience. The staff was very friendly, helpful, courteous and knowledgeable. They did not have too wait a long time and were immediately acknowledged. We highly recommend this office. Other companies should learn from them. Hildi (I think is her name) went above and beyond to help them. Thank you for the awesome service you give!

The staff was very friendly. But I had to leave with nothing because the lady helping me said it's obligatory to purchase polycarbon lenses for anyone under 18. There is no law stating this nor does the insurance state it either. It was just a way to make more money as I was only using my sons insurance. Really disappointed because he really needs glasses and I couldn't afford to add on what they wanted me too.

Dr. Tucker and his staff are absolutely amazing! I received an appointment within a day of calling. On my very first visit, my gut feeling was that I would love them! As usual my gut was right! I thought my vision wasn't going to get any better and I just had to deal with the prescription of my contact lenses from my previous doctor... Wow! Was I wrong!!! I can see so much better than I had ever imagined!! I highly recommend Dr. Tucker and his staff! I can't thank them enough!!!