Keys Eye Care

Julie is amazing! This whole experience has been a blessing! Sadly I have to update this. Monica is one of the rudest people I've ever spoke with. She's condescending and very unprofessional. While trying to ask a question, she made up a story and then was frustrated when I asked about the story and said "haha" like I was suppose to know when she turned on the "FIBB switch" Not to take away from Julie or the other amazing people I have dealt with, but definitely will look for alternatives in the future.

Needed to have shots in both eyes for macular degeneration, while away from home. My doctor made the appointment to have this procedure done in Key West. Everything went well. Thankful to have a qualified doctor available without making a trip to Miami!

On our way to visit Key West my son broke his glasses at the airport. The following day we were able to stop in and they were able to replace the nose piece and fix the hinge so we could enjoy our vacation. No charge. So comforting with all the other issues we had encountered in our trip. Grateful and so appreciative!

Monica is EXTREMELY rude. When inquiring about exam costs and staying I was shocked they were more expensive than the more reputable eye center and questioned to ask if it were a different exam and I said "thank you" she just hung up. Then when I called back because I am trying to figure out what exam I need and all costs UPFRONT. I asked if she hung up on me and she argued a bit and told me to go to Oppenheimer and hung up again. All I need is a cost of an exam for a contact lens for reading. I have an current eye exam and script for reading glasses. When she said the price was DOUBLE of the nicer Oppenheimer (which everyone knows is expensive) of course I was inquiring what was included. Way to go Monica. My insurance may have coverage with you all but I'll still pay less with the others and WON'T be subject to your rudeness!

On vacation and broke one of the temple pieces at the hinge. Cannot be repaired but, using a length of shrink wrap was able to reattach it. Great service.

If you're looking for reasonable and timely service this is not the place for you. After waiting over a month for glasses that were ordered I was informed they still could not estimate a delivery date. Not a way to run a business and not a place that I will ever visit again.

Professional and caring - the best eye care in the Florida Keys. I highly recommend Dr. Maurer!

Have had nothing but excellent service. For glasses and exams. Though we r snowbirds this is my go to for eye care.