North Miami Beach Eye Center

What an amazing experience all around! I called to make a last minute appointment as a new patient, and I got an appointment without any hassle. Upon walking in, I was greeted by Norma with such a friendly and welcoming smile, I felt like I was their number one patient! Without having to wait, Dr. Shechtman called me; I honestly never had a better experience! Dr. Shechtman is so knowledgeable, efficient, yet thorough, friendly, polite, and patient; he listens, answers any questions, and explains everything. What an incredible professional, with a down to earth attitude! Even though the exam was thorough, it felt like it was very quick; that's just how pleasant the whole experience was. As soon as I was done, Patricia took me to her desk to navigate through the insurance part of my visit. And yes, yet another pleasant surprise; not only is Patricia extremely friendly and personable, she also has the insurance "science" down packed and was able to get me a great deal, saving me money I had previously paid, not knowing better! In a nutshell, this is by far the best eyedoctor office I have ever been to; the customer service of the staff is excellent, the eyedoctor is outstanding, and you can feel the great energy welcoming you the moment you arrive. I can't wait for my next appointment! Thank you for the experience!

Great Doctor and super efficient! Dr. Shechtman was really attentive and thorough in the examination, and the staff is super sweet and quick. I didn't wait at all to see the doctor and was in and out in 20 minutes - highly recommend! Also the glasses and frames are retro and fun, and the staff was quick to help.

I wanted to share my experience at this eye center all I can say Excellent customer service, Friendly staffs very polite, the optometrist excellent polite he listens to your concerns and answers your questions. I haven't see excellent customer service in a long time,I highly recommend this office 10/10....let me just say if you see bad reviews here they are false.

My experience at this eye center was fantastic,from my initial phone call to make an appointment as a new patient. Norma, was professional and very efficient. I was able to get an appointment within a week of me calling. My wait time from my arrival was about 20 minutes. I was taken back for the preliminary tests and shortly after I was seen by the optometrist.He was nice, listening to my concerns and explaining everything in detail. That is important to me; being heard. I felt appreciated as a customer and the process of picking out my frames was also a good experience. I would definitely recommend this eye center to anyone who asks me. Keep up the good work team! There is also adequate parking right outside the building, a plus for sure.

Dr Anthony de Rougemont is amazing, he diagnosed my with a detached retina and send me for emergency surgery to Bascom Palmer where they confirmed everything Dr de Rougemont diagnosed. A+, without him I might be blind in 1 eye now, thanks a million.

NMB eye center has got to be the best eye center in Florida, very satisfied with the quality of the services I received. Highly recommend

The eye center employees was very professional and knowledgeable. I was in and out quickly. The whole experience was good.

Upon my arrival i was not greeted or at least told that someone would be right with me . I have a problem with that. The young lady that came from the back was nice but the initial person soon as walked in has no customer service skills