Bird Eugenio F MD

My husband and I have been patients of Dr. Bird for many years and we have never had any problem with him or his staff. They have always been very kind and helpful. But today, I had an appointment and I went with my husband because it was very difficult to drive when they put the eye drops. When we arrived, I went to sign in and my husband went to sit down. TORY, a front desk clerk, told us very arrogant and impolite that my husband had to stay in his car because only patients were allowed inside the clinic. When they called me to confirm my appointment they did not mention anything about it neither they had any sign on the outside door. I told him that it was very hot in the car (waiting time is around 2 to 3 hours) and he said that he needed to turn on his car A/C and he stood up and opened the door of the clinic for my husband to get out of the office. How in the world a person who constantly deals with patients (customers) can do such a disgusting and despicable action like this. At this point, I was already very upset and I asked him if he knew who pays his salary. He replied "Dr. Bird" and I replied back "no sir, the patients pay your salary."

I have been a patient of Dr. Bird since 1989 and have never had any issues. He also did my parents and husband's cataract surgery. His staff and other doctors have always been courteous and polite. Have had a very good experience all these years. Even though he does not accept my insurance, I still go to him.

I would give a -5 if it were possible. Dr. Bird is the most unprofessional doctor I have ever experienced in my life. After waiting for over an hour from the appointment time, my father was seen by one nurse , and then examined by another who asked the same exact questions (were the first responses not captured anywhere?!?!), then finally 3 hours later after being dilated, the doctor comes in and walks out without examining my father because he didn't like that I complained about waiting for 3 hours. There is no respect or consideration for others' time. Unless you want to waste an entire day at a doctor's office and run the risk of being disrespected, I highly recommend you go to another doctor. Dr. Bird should not be allowed to have his own practice, let alone, see patients. He's a disgrace to the medical field!

My first time I bring my mom Here, My mom and dad came about 10 years ago and got eye surgery with great success.. But when I came now yes everyone friendly but at this covid time they should be wearing gloves and cleaning before and after treatments the machines.. Also Mom's appointment was for 9:15 but Doctor not here only a staff of assistants. We went to 5 different rooms with a Parkinson's and wheelchair patient.. Maybe they should keep up with covid and the times we are in.. Thank you Ruthie

Absolutely one of the best experiences of my life! The staff was always very friendly and helpful. I found that both doctors was very professional...very personal and they gave me the best Christmas gift ever...my eyesight! Ty!

Dr Byrd is he nastiest person I have ever met. My Son ask him politely,because we are from Puerto Rico like him, from where was his last name, and he replied really rude and say in spanish "de el lechero, which mean in English from the milk man. I don't recommend this Doctor to any one he is mean and rude

All of the equipment is brand new and there service is excellent. Dr. Eugene Bird is very professional and speaks perfect English as well as the staff. The staff is very professional fully bilingual.

On the verge of going blind because of a sudden medical condition, this people denied me Service, no questions asked. The Male receptionist is rude and lacks empathy. Offices like this should not even be allowed to practice. That's why vocation has been lost, medicine is not about helping people anymore!