Boutique Eye Orlando

My experience has been profoundly professional, kind, and empathetic. Dr. Hass is extremely knowledgeable and confident in his implementation of dry eye treatment especially for Sjorens parents. I am so thankful I found a provider that truly listens and cares. His staff is also very nice and respectful. Wishing Dr. Hass and his team a wonderful and safe holiday season

Hi, I was a patient of Dr. Haas and I was trying to make appointment with the surgery coordinator for procedure that needs to be done. I've left four messages for four days and no one never returned my call. I thought that was unprofessional and today was just unacceptable. I spoke with the surgery coordinator and I was explaining to her. The Insurance Company stated I need to send a form over as I was talking. I could hear her typing and then she just released the call and never called back and this happened twice before she was very rude and not professional at all so I'm just gonna call my eye doctor that referred me there to look for another specialist. I will not go to this office. His staff is not a good staff. You need to rehire a whole Staff.

I was disappointed with my experience contacting this eye clinic. I had several basic questions regarding services and scheduling, but the receptionist who answered the phone was unable to provide answers and repeatedly stated she was "not sure." I was told that the staff member who could answer my questions was out of the office, leaving me without any assistance or guidance. While I understand that not every employee may have all the answers, I would expect a medical office to have someone available who can address basic patient inquiries or, at minimum, offer a clear follow-up plan. Unfortunately, neither was provided. The lack of information and professionalism made the interaction frustrating and unhelpful. I hope the clinic improves staff training and communication so future patients can receive the support they need when calling with questions.

My journey with Boutique Eye Orlando started a year ago. Dr Haas provided a diagnosis of onset glaucoma, which can be corrected with laser, both to my surprise and insurance would cover!! More great news, Dr Haas went further to inform me that I would be a candidate for corrective laser eye surgery, as I have an astigmatism in eye, so laser was not an option prior. This was incredible news, as I have worn glasses for 55yrs, this news is welcomed and looking to looking forward! Eager to have addressed, insurance was covering 1st part, though I would need to apply for credit or come out of pocket for the difference. I applied with their recommended lender. I was informed that finance was declined and asked to speak with someone regarding as I am in the financial business and request reason for decline. NO RESPONSE... There we are then...allocated my time and energy of others to be at surgery for astigmatism, however I was not notified it had been canceled and was unaware that this was predicated on 'cash grab' for corrective eye surgery. In short, when I didn't have the cash to pay for additional, above and beyond, the initial diagnosis glaucoma and what would have been covered by insurance was sadly dismissed. I was told I could fill be glasses prescription. Now, a year later. I stopped in, as I love locally to see what frames and glass options may be available and assisted to perfection, as well as actually finding a frame that I like. My excitement built, though not to the extent of being informed that eye surgery is available to correct both vision and glaucoma but actually finding a pair of frames that fit and comfortable. Success!!.....or is it? Amex in hand and ready to take payment, I asked about previous glaucoma diagnosis, and since their office chose to cancel ...IS THERE ANYTHING I SHOULD BE AWARE OF? To which I was responded that I am due for another eye exam($$). I proceeded to put my Amex back in the old bill fold, as I realized ...Eye Boutique Orlando is getting ready to charge my card for new glasses($$)....also eager to make an eye appointment which will likely end up in NEW GLASSES(+$$$). Sadly, a recommendation of eye exam prior to new prescription would have sufficed and likely moved on without a thought, and the rest would have been 'water under the bridge' However, I left feeling very disappointed AGAIN with Eye Boutique Orlando. I had hoped there was a concern with vision going forward, unfortunately, the clarity does not seem to exist and welcome taking your money!!

My first encounter with Boutique Eye Orlando was for Oculoplasty, which I am VERY HAPPY with the result! One day when I was in the waiting room I noticed an advertisement for the Neo Sculpt device. I decided I'd like to try it to help smooth and tone areas that diet and exercise alone are difficult to target. I am SO HAPPY with the results!! And Dr. Haas and his staff are AMAZING. If I could give a million stars on the review, I would :)

If you're searching for a new Ophthalmologist, stop. This was one of the best doctor's visits I've ever had. I have been visiting eye doctors across the country since I was 7 years old. I'm now 32, and have accumulated numerous eye-related health conditions. Needless to say, I was anxious about seeing a new doctor. I don't think I could have had a better experience. From Dr. Haas's incredible expertise, to Miguel's amazing bedside manner (the Ophthalmic Technician), to Liz's intuition finding me a new pair of glasses (a process that normally takes me ages ) I could not be more grateful to have found Boutique Eye Orlando. Each of these highly skilled medical professionals took so much time out of their day to really listen, answer every anxious question thoroughly and compassionately, and to fully put me at ease. Also, Liz (the Optician who helped me select the most gorgeous glasses I've ever seen), is hilarious and one of the most caring people I've ever met at a doctor's office. Make an appointment now. You won't regret it. Personally, I'm thanking my lucky stars I didn't wait another day. Dr. Haas caught medical conditions that no other doctors did and are very important conditions to be aware of. I feel so much more confident moving forward with my eye health, with the care of this stellar team. I'm tearing up just thinking of how blessed I am to have found this place.

Dr. Haas has been my eye doctor for about ten years now. I have always felt that he has my best interests in mind. I never feel that he has to hurry with me to get to his next patient. He spends the time needed to answer questions, discuss options and get a feel for how other things in my life are going with me. His staff is professional, courteous and friendly. I seem to have to wait a while between procedures, but once I have a technician or doctor in front of me, I always get first rate service. (Allow yourself two hours for an annual checkup.) The facility is clean, well laid out and equipped with state of the art equipment. I haven't needed surgery yet, but need to have cataracts removed in the next couple of years and I feel confident that Dr. Haas will provide the best service for me. Dr Brian Haas is my top choice for eye care and I highly recommend his care to anyone!

I've tried contacting the office via email several times over the last month and a half and no one has responded. Giving up now