Central Florida Eye Clinic (Alafaya Office)

I called for an emergency appointment last week. They were very busy but told me to come and they would get me in. I had a long wait which I expected, but I was still seen. I don't know how anyone could give Dr. Kazi a bad review. He was very kind and, even though he was very busy, he explained everything to me. I will happily continue to use Dr. Kazi for my ophthalmic needs!

I had chemical burns from a hydrogen peroxide spill straight into my eyes. I called my optometrist immediately. They said call my insurance and find out what ophthalmologist will take my insurance right away because it was an emergency and damage could be done the longer I wait. So I called the very first name they gave me. This place explained in detail the emergence of my situation how I needed to be seen right away. They said okay but our systems are down right now. We'll call back in an hour. I said. Please hurry up and call back as soon as you can. I waited all day to my dismay. I was so stupid to listen. They never called back at all. I had to call them at 3:00 p.m. And ask what was going on. They said they had no intentions of calling me back because they were already booked. They were fully booked by the time that I had even called that it was not even protocol to call back for any reason. They did not state to me that they were fully booked nor did they refer me to anywhere else. Now I have permanent damage done to my eyes and will be suing for malpractice. Warning this place is a hazard to all human beings

The staff was so nice and helpful, And the facility was clean and organized, I was satisfied with the care that I received and plan to come back for my eye care.

A great doctor and office. Super professional! Highly recommend.

They called 5x to confirm an appointment that was booked on Monday for the following Thursday. I answered all 5 calls or retuned the call immediately to confirm the appointment. Doesn't look like they have a system that they "confim" the appt so that other admins don't call. You're also not able to confirm by text. When you return the call, there's no way to skip the over 1 minute recording that talks about everything including their office in Brevard. After confirming the appointment 5x, they call me the day of the appointment, 1:30 before the appointment, so o say that they had an issue processing my insurance and it was "pending". Then she suggests on the phone that the issue could be me not paying for my insurance. I went to doctors on Monday, Tuesday, and Wednesday (the day before) with no problem. I cancelled my appointment and asked my account to be completely removed from the system. I don't think I can trust such a disorganized place to take care of my son's eye.

I love Dr. Kazi and staff! Great people

Great service, was in and out in about one hour. Making an appointment was very easy. The receptionist, Janet, was very personable and friendly. The entire office was immaculate and there was complimentary coffee in the waiting room. The wait was very short and the Doctor was exceptional. He was very sweet, answered every question I had, and did a very thorough examination. I highly recommend this office and Doctor, I will be returning and sending any one I know in need of an eye doctor to this office.

Dr.Kazi was the best doctor I've ever been too. Very patient and caring. He took his time to listen and truly help. I am now able to see better with my new glasses! His assistant was also very sweet and caring. I highly recommend it.