Eye Doctor's Optical Outlets

Today's visit was great, Rashel was quick and professional, attentive and very courteous. I wish I would have receive that level of service last week , Saturday when I went in at 1230, the doctor apparently didn't want to see any more individuals for a warranty replacement. As an operations manager I was very disappointed in the lack of their professionalism last Saturday, but today, Rashel deserves recognition. Thank you!

recently had the absolute pleasure of being assisted by Lindsey at this optical store, and I can confidently say it was one of the best customer service experiences I've ever had. From the moment I walked in, Lindsey made me feel welcome and comfortable. She greeted me with genuine warmth and professionalism, and she took the time to truly listen to what I was looking for. Not only is she incredibly knowledgeable about lenses, frames, and vision needs, but she also has an amazing ability to explain everything in a clear and simple way without making you feel overwhelmed. What really stood out to me was her patience and attention to detail. She carefully helped me choose the perfect frames that matched my face shape and personal style. She gave honest recommendations without ever being pushy, and I truly appreciated how invested she was in making sure I felt confident and satisfied with my choice. Lindsey went above and beyond throughout the entire process -- from checking prescription details to explaining lens options and ensuring the fit was absolutely perfect. She clearly cares about her clients and takes pride in her work. That level of dedication is rare and makes a huge difference. It's not just about buying glasses -- it's about trusting someone with your vision and comfort. Lindsey treats that responsibility seriously, and it shows. Her professionalism, kindness, and positive attitude made the entire experience smooth and enjoyable. If you're looking for someone who is knowledgeable, patient, detail-oriented, and genuinely cares about helping you see and look your best, ask for Lindsey . You will not regret it. Thank you, Lindsey, for such an amazing experience. I will definitely be coming back and recommending you to friends and family!

Went with my step-dad this morning to get new glasses and was helped by Lindsay (hope the spelling is correct). She was the sweetest and kindest customer service employee I (and my step-dad) have ever had the pleasure of dealing with. I feel Lindsay is perfect for this kind of work, and I hope that if we ever have to go back to this location that we get Lindsay again!

I had a great experience at this optical! The staff were incredibly helpful, friendly, and professional. They took the time to answer my questions and made sure I was completely satisfied. Excellent service -- highly recommend Brian Thank you so much gor your service your kindness and your help

Had to change the location I visited and Lindsey made me feel welcomed, she helped me order my contacts and gave me a trial pack for me to use until they get here. I got there as a walk-in and got out in less than 30mins. Will definitely come back!

The doctor prescribed them to me three times, then told me the frames weren't the right ones and sold them to me anyway, only to then tell me I had to buy another pair. I've been without glasses for 60 days. And nobody is taking responsibility. They communicate through an employee saying they're very sorry but they follow company policy... It's a load of rubbish, I don't recommend them.

Called 17 times today, no answer, phones mustn't work cause it must not be that people who care arent caring enough to answer their phones..... **Update** 1 week later from original coment: Just got off the phone, Who is spoke to seemed nice HOWEVER when I explained I was trying to order the frames I ordered last time with them, but add the new prescription for the lenses, she thought i meant bring in my old frames they put new lenses (3 times after reexplaing 3 times) she finally I guess understood and she said "hmm, well ok a sales associate will contact you in 24 to 48 hrs is there anything else I can assist you with today" before I could say anything the line disconnected I have 5 G UW Data 5/5 bars and I didnt touch the end call button The utmost disrespect

Eunice la mejor, the Best customer service. I still coming back since 2024. Help me with My glasses. And to see the dr. For no app previus. Come to see her. The Best of the Best.