Optical Images

Had a great experience at the store, super clean, organized, and a great selection of frames. Dianna was absolutely amazing. Super knowledgeable, friendly, and made the whole visit enjoyable from start to finish. You can tell she genuinely cares about customers and brings great energy to the place. Definitely someone who goes above and beyond.

Dr. James P was very thorough performing the eye exam, the store has many fine brands like Cartier, Versace, Gucci and Silhouette, the pricess are reasonable, they take insurances and walk in appointments, very satisfied with the consultation

Great service from Dianna and her team. I was on holiday in Orlando and forgot my prescription sunglasses at home, so I needed a quick back up option. Another glasses dealer in the mall gave me the business card of Optical Images so I went there. In the store, Dianna gave me some good advice, took my prescription and in less than one hour (!) I had a new pair of prescription sunglasses, for a fair price. I definitely recommend going to this shop when you need new glasses or lenses.

This has been one of the best experiences with an optometrist in the past few years! I called because I lost my glasses at one of the parks on the first day of my vacation and I was feeling hopeless since I have an unusual prescription and no one had appointments. The receptionist was so kind and friendly, she got me an appointment the very next day and was very welcoming when I arrived. Dr. James' attention and commitment to provide me with a solution was one of the best parts of my experience. He's kind and passionate, and even with all the constraints I had, I walked out with contacts and amazing medical advice. I'm forever grateful and would give more stars if I could. Thanks for saving my vacation!

Best place in Orlando to get your glasses. Amazing service from technicians to Dr P who's super nice and thorough. Accept whole bunch insurance providers.Glasses selection amazing plus they'll get any brand style not on stock. Hidden gem @FlaMall zero drama.

Great experience! I was visiting family in orlando and damaged my contact lenses. With no back up pair nor eyeglasses, and only 1 day into my trip, I was freaking out. I decided to take a huge chance and stop by in hopes that the team here could help. Javier and Dr. Poloncak made the process stress free and were super understanding and kind from start to finish! They had my prescription in stock and were so accommodating to my situation. I am so grateful and highly recommend them for ease of all your eyecare needs. 10/10

So I'll start off with I made a appointment and I was at first skeptical due to some of the reviews but after having my experience today with glendaliz and the dr I do have to say that none of the negative reviews met my expectations. This place I have to say is 1 of the best customer service places and makes you feel at home to where I spent 2 hrs after my appointment not because I needed to but it was a great environment took my time choosing my glasses where I left with a huge smile on my face and my wife is now making her appointment to experience what I experienced. So if you're thinking of making an appointment here I would be the first to tell you don't think no more and make the appointment you will not regret it .

I had an issue with my glasses that i purchased there. Someone sat on them broke the line that holds the lens to the frame on a Sunday afternoon, I walked in and Dr. Poloncak fixed them while I waited. I thought I'd have to drop them off, totally blown away by the fast repair.