⭐Customer Reviews
4.3
★★★★☆
346 reviews on Google
Was there yesterday at 9:30am. Had an eye exam, ordered new glasses, and paid for it in 45 minutes.
Friendly. Shown actual scans of my eyes--a first!
Had to fill out a form and sign 2 others.
They put my copies in an envelope for me!
Terrible. Im 68 , Ive had glasses for many years, my last great pair of glasses I got here in this store. I have NEVER ordered glasses where the associate didnt ask me one question. I chose my frames, and he chose all of the options for me. Didnt ask what I wanted or preferred. Like Im too ignorant and stupid to know what features I wanted in my lenses. Placed the order and told me ,"okay you dont have to pay". Thats it. Ridiculous! And they did it to everybody. Two weeks later, new year, I came in to pick them up, asked the other guy about a different set of frames, did the same thing. Lied and said the lenses would be gradient, then when I picked up, he said no, we dont do gradient ,. Just so happens that I took pics of the frame before I got it. New staff. Dont go there. They dont have any respect for anyones individual choices. They think you are too stupid to know what you want!
This place has very terrible service, maybe not Visionworks where you buy the glasses but doctor portion is very bad. We were 5 min late because of traffic, there was no one in there waiting for an appointment and they wouldn't take me. The next appointment was late too which I watched them walk in and the accepted them and took them. We have been coming here for a while and they just lost our family's business forever over 5 minutes. It's crazy the way people can't accommodate normal issues that happen in life. I am very disappointed!
I have been to 4 other places for glasses and by far Visionworks has the most to choose from. I was impressed by the associate Sam because he's very knowledgeable about certain vision areas on the lenses and has many many years of experience. He was very friendly and patient while I searched for one hour for glasses and stayed about 30 minutes past the closing time. i got 2 pairs of glasses and am very happy with the whole experience! I will definitely be returning!
To be honest, the entire experience felt like walking into a dying used car dealership. The only positive part of my visit was the doctor -- professional and respectful. Unfortunately, once I was handed off to the sales floor staff, it turned into a complete nightmare.
I felt pressured, dismissed, and spoken to in a way that was unnecessarily rude and borderline bullying. There was zero interest in helping me as a customer, only pushing a sale. When I later called simply to request my PD value so I could purchase glasses elsewhere, I was flat-out told they would never provide it. When I expressed how unacceptable that was, the response I received was essentially, "Do you think I care?"
I rarely write reviews, but people deserve to know what to expect. I've had good experiences at other Visionworks locations, but this particular store was so unprofessional that I will never purchase from Visionworks again. I will also make sure others know to avoid this location entirel
I had a great visit and they explained everything to me so I can understand. They also made sure I got the best selection of frames lol. God continue to bless all of them.
I had a very positive experience at this location. The staff greeted me right away and made me feel welcome. The eye exam was smooth, and the doctor explained everything clearly so I understood my prescription. When it came to choosing eyeglasses, the team was patient and helped me find frames that fit both my style and budget. Overall, the service was professional, friendly, and efficient.
They really care about their customers. I've learned that it's always important to get your vision checked out. I want to thank doctor Nikki Hoang for caring for me and so as the rest of the team. You all rock !
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Visionworks Hiawassee located? +
Visionworks Hiawassee is at 7008 W Colonial Dr, Orlando, FL 32818, United States, Orlando, Florida 32818.
What services does Visionworks Hiawassee offer? +
Visionworks Hiawassee provides comprehensive eye care including services for this business. Call +1 407-294-5648 for specific service availability.
What are the opening hours of Visionworks Hiawassee? +
Visionworks Hiawassee is open 9 am-6:30 pm. Open all days.
Does Visionworks Hiawassee accept walk-in patients? +
Visionworks Hiawassee in Orlando accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Visionworks Hiawassee? +
Consultation fees vary by service at Visionworks Hiawassee. Basic eye exams typically start from $50 to $150 in Orlando, while specialized treatments and surgeries may cost more.
Is Visionworks Hiawassee equipped for emergency eye care? +
Visionworks Hiawassee provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Visionworks Hiawassee
Visionworks Hiawassee in Orlando, FL makes eye care simple and convenient for the whole family. The independent optometrist near our storefront administers professional eye exams in Orlando, FL. Annual eye exams are essential for maintaining good vision and overall eye health. Discover a wide selection of glasses and contact lenses for every need, featuring top brands like Ray-Ban, Nike, and Longchamp. Our friendly eyewear specialists are ready to help you find the perfect fit. Visionworks is a trusted optical retailer with a tradition of quality care and over 770 locations nationwide.
How to Get Help at Visionworks Hiawassee
To visit Visionworks Hiawassee in Orlando, call +1 407-294-5648 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Orlando?
Choosing a verified eye clinic like Visionworks Hiawassee in Orlando ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.