Riverside Eye Center

After entering you wait a long time past your scheduled time. Then they call you and submit you to a machine. Then you are sent to the second waiting room and endure at least another hour wait. Finally you are called to wait a long time in the third waiting room. After a while ,you see the doctor for about five minutes. That happens every time you go there. Plan on spending two to three hours in the building at every appointment!

PLEASE, DON'T GO TO RIVERSIDE EYE CENTER FOR YOUR EYES. I took my mother in law for a yearly appointment there. The technician did refraction mentioned, in other to drive my mother in law would needed 20/40 vision, the doctor will talk to her because there is other things going on with her eyes. Waited an hour for the doctor to say everything is fine see you next year. When asked about the findings a RUDE technician came and said they had another patient waiting. She was rushed, charged $55 for the visit no explanation about the findings, NO prescription for eye glasses, see you next year. What is going to happen when she has to renew her driver's license? Will new eye glasses help? But no prescription was given. My Father in law had the eye exam the day before at the same place, he can't see in one eye no one talked to him about his glaucoma, was dilated and no one in the office asked if he had someone to drive him home, and droved home dilated. What if he gets into an accident? an 88 year old. Clearly they don't care about the patient's eye or well being. RIVER EYE CENTER IS NOT PROFESSIONAL, DON'T INFORM THE PATIENTS ABOUT THE HELTH OF THEIR EYES, RUDE AND JUST DON'T CARE. WHY GO THERE?

Everyone was courteous and professional. I was given the opportunity throughout the exam to express any concerns I had regarding the health of my eyes. I left feeling I had a thorough exam.

Facility was clean and definitely made sure the machine was clean as well before my fahter in law started his testing. Would like to thank the staff from front to the back for their professionalism and patience with my father in law and the family as well. DJ, Lisa and Brandi were amazing and took their time with my father in law. That's A+ for me. Dr. Winslow was great in explaining everything to us. He was patient with my father in law and delicate with him as well. I would recommend him to anyone.

I brought my son here for an eye exam, and during the appointment scheduling process, I was assured that they accepted our insurance. However, after the exam, I was informed that they do not actually accept it. Additionally, when I inquired about pricing, I was told that their rates are standard and that I shouldn't expect any discounts. I attempted to discuss what is typically covered by insurance, but my concerns were dismissed dismissively. The process itself was quite lengthy--taking about two hours, whereas it usually takes only 30 minutes in Melbourne. They dilated my son's eyes but did not provide any protective eyewear for sun exposure afterward, which was concerning. Overall, the experience was disappointing, especially given the miscommunication and extended wait time.

The back-office staff were all very kind and listened to my concerns. I felt well taken care of. Sheila, one of the receptionists in the waiting area, was very friendly, and told me right away, about the wait time, and just in general was very helpful. Even though the wait was long, I haven't found any other place in town, to be any different. At least they let me know in advance, that there would be a wait, between testing and seeing the doctor so I could come prepared for it or schedule the test on a different day, then when I would see the doctor. I would recommend this office, because I felt informed, and comfortable with their knowledge, and concern.

Don't go here unless you have all day to get an eye exam. They don't care about your time and do not understand what an appointment means (def. An arrangement to meet a Someone at a particular time in place). I waited two hours and a half to meet the doctor and never was able to meet him because I didn't have all day to wait. Apparently, they over book their appointments to make sure the doctor is going to make plenty of money. In the meantime people just sit there and wait for hours to see the doctor. Terrible! Horribly managed!

Im from Buffalo and while I was driving to our second home in Florida I developed floaters and light flashing, I have never been to Riverside and with a recommendation from a friend to go there I did a walk in and they examined me that morning, the staff was wonderful and the doctor spent quite a long time with me. I would recommend them to anyone needing eye care. I want to again thank the staff and doctor....