Atlanta Eye Group

Everything About this appointment was Absolutely AWESOME from start to finish when I ordered my glasses. The Saleswoman Brittany had an out of this world ENERGY! I will continue to buy glasses from here. I LOVE THIS PLACE

Very knowledgeable* and professional staff! The machines the doctor used were more modern than my previous eye appointments. It felt like an actual exam. My visit cost a bit more than I anticipated but the customer service given made it worth the cost. Thanks again, Alakia!

**** DO NOT USE ATLANTA EYE GROUP **** This is the worst customer experience I have ever received. No one takes responsibility or accountability, and they do not care about their customers...You are just a number to them. Forget about a return phone call, as they can care less about you. I had a visit in Jan 2025 that required for them to file a claim with my medical insurance. I paid my portion of the co-pay that they stated after my visit. Insurance was to cover the rest. There must have been a mistake on their part, as insurance did not cover what they had determined. Not a big deal, as the visit was only $90 total. I do not have an issue paying the difference if they would only have called about the payment. I even returned later in the year for my annual check-up. Again, there was no mentioned of an unpaid balance. Rather than calling me, they submitted the receivable to a debt collector who added another $30 charge. When I called to inquire about the debt collector, no would return my call or provide a person who would talk to me. That is a great way to treat a long-time customer, right? They said they emailed an invoice, which I probably took as phishing, as I was not familiar with their name. I thought this was Lens Crafters, but now I know they are a different eye group. There are better companies to support, than a company that can care less about you. Don't be a number, be a individual and support a medical practice that cares about you.

I had an excellent experience getting an eye exam at Atlanta Eye Group. Dr. Marsh was incredibly kind and provided a great exam. The front desk staff were also super nice and provided great customer service. Will absolutely be back next year for my annual exam.

I recently visited this location for my yearly eye exam. I can't recommend this team enough! They did an outstanding job performing my eye assessment, and when I had to come back a few weeks later to have my prescription re-examined, they listened to my concerns and helped me navigate what additional adjustments were to be made. I will definitely be coming back next year for my annual exam. Thank you so much to Dr. Marsh and team!

Great experience, the staff was welcoming and inviting! I've been coming here for years and they don't disappoint. Also their collection of frames is everything. If you have the opportunity, work with Brittany -- she was incredibly helpful.

The doctor was simply amazing. And the sales associate Lisa Campbell was over the top and so knowledgeable. I must say she was most helpful and she knows her stuff. I so much appreciate her knowledge and understanding, and helping me to know about the vision options. She looked at every best option and show me the different choices and what they meant. Thank you, Miss Campbell.

5 stars would be an understatement. From the front desk staff to the Dr. Great customer service! The staff made sure that any questions that I had were answered.