Vision Source Insight Eyecare

I absolutely loved my visit. I have had experiences in the past where eye doctors were rude, but from the moment I walked in here, everyone was amazing, patient, and welcoming. The woman who did my pre-exam tests before I saw the doctor was also extremely nice. She explained what each test was for and told me exactly what to do, which made me feel really comfortable. The doctor took her time with me and let me ask as many questions as I needed, which I really appreciated. This will definitely be my eye doctor from now on. The staff member who helped me pick out my glasses was extremely kind. I told him the style I liked and he helped me choose some really nice frames that fit me perfectly. Also, they were very accommodating. I was 15 minutes late and thought for sure they were going to turn me away, but they still took me in with no issue. Overall, such a great experience and I highly recommend this place.

I had a really good visit. It was my first time & the staff was very professional. The Dr was full of wonderful & much needed information. I left my visit feeling secure the health of my eye was in good condition. Highly recommended.

Vision Source Insight Eye Care is not only a place to get your eyes tested and to get glasses, it's a luxury experience that makes you feel at home. Everyone on staff is so professional and they go above and beyond to make you feel extremely comfortable. They have the latest equipment and the best selection of glasses. The doctors are amazing as they make you feel welcome and Jeremy is my optician who stays up-to-date with eyewear styles. This place is amazing as I have been going there since 2016. So if you are looking for a place for anything eyes related-Vision Source Insight Eyecare is the place to go.

I had a challenging experience with Vision Source Insight Eyecare. This was my first time ordering prescription glasses, and I wasn't informed about the no-return policy when I made the purchase. I ordered the glasses in the evening, and I was the last customer of the day. The next morning, I called right away to cancel the order, but they said the lab was already working on my lenses, so it wasn't possible. When I picked up the glasses, I told them that the vision didn't seem right--the rectangle shapes I was looking at looked like trapezoids--but the staff member said it would take two weeks for my eyes to adjust. I trusted them and waited. After two weeks, I still couldn't see properly in the glasses, so I called to return them. That's when they first told me that because the glasses were custom made, they couldn't be returned. Recently, they also canceled my customer relationship and said they can no longer help me or fix the lenses. I understand policies are important, but I believe better communication at the time of purchase would have helped avoid this situation and saved everyone time and frustration. I hope this feedback encourages clearer explanations of return policies upfront, especially for first-time customers.

Insight eye care is the most thorough, effective, professional and friendly health care around. I always have a stellar experience with Dr. Rachel Sweeney and her associates. I trust my eyes to this outfit and I have tricky eyes. I cannot recommend them highly enough.

Dr. Chen & the entire staff were welcoming & knowledgeable! My appointment was quick and easy and the in-office equipment is top-tier! I think that I have found a home for my eyes

Vision Source offered me a wonderful experience when taking care of my eyes :). My appointment was very punctual with no wait time at all. I was impressed by the many tests and services offered as they have a lot of new technology. It was really cool! After getting my new prescription Ashley was able to explain what my options were as far as contacts or glasses and my insurance benefits. She was very patient and ended up helping me pick out a great new frame which was ready for pick up only a few days later. I ended up having my mother make an appointment and would def refer anyone who asks about visiting the eye doctor.

I work at another Optometrist practice and needed medical records released. Jennifer helped me and quickly faxed over everything I needed to take care of our patients. Thank you Jennifer. I appreciate your dedication and support. Often times I wait DAYS for records. Jennifer returned my fax w/in minutes. If the rest of the staff follows suit, you're in good hands here.