Eye Site Family Vision Center

I recently came here from a family recommendation, and I think I just found my go-to eye care place! The staff are so professional and kind. Also, Dr. Swofford is extremely efficient and straightforward. I really appreciate how patient he was with me during the exam even though I have a horrible flinching reflex. Would highly recommend!

Growing up in Smyrna I have had an eye doctor out there that I have seen since I was just a kid. After moving to Sugar Hill my husband found this doctors office and absolutely loved it. He just got his second pair and second annual eye exam this past week. He called to make the appointment on a Wednesday and was wearing his new glasses by Friday. After seeing how amazing the staff was with him and how helpful they were in every way I immediately called and made an appointment for myself. At my previous doctor prices were really high and hard to afford even with our insurance. NOT HERE! Their prices are fantastic! Amazing and helpful staff Great selection of frames Best eye exams ever (husbands words) Quickest order time for your glasses 100% recommend this place to everyone

By far the best eye doctor I have ever been to. I called on a Wednesday, got the appointment Thursday, and my wife picked my glasses up on Friday. The staff is incredibly and willing to help you in anyway they can. Their prices are fantastic. I just got my second annual eye exam and set of glasses and I will continue to come back. My wife is going for her first time next week and is excited about the frame options they have for ladies. I can't say enough about this place. They're the only eye doctor we will ever go to.

If you are looking to get your Medicare approved glasses here after Cataract Surgery, they will not accept to do the paperwork for you. In other words you will have to pay for them here. I already asked them and chose the Walmart in Buford because they would do the paperwork so I could get my free glasses. Unfortunately, many places will not do the paperwork because it is time consuming. I would check with you Medicare office and find out what optometrists will accept in your area.

I needed to share this experience I just had here that I'm not sure even what to think of, but definitely such a waste of time. I called and made an appointment less than a week ago and I gave the receptionist my insurance and she specifically stated that I wouldn't be able to schedule for Friday because the doctor that took that insurance worked until Wednesday. I walked in that morning and was told I must have called another office. I literally called the number I called in front of him and heard the office phone ring. I told him we came to that office before and he claimed that between my call and appointment day they stopped taking it. So assuming all this is true they should have called me and let me know so I could look somewhere else and avoid driving all the way to their office! Terrible customer service and fishy situation without an explanation, just insinuating I made a mistake . So in case you're looking for a place this office DOES NOT TAKE MEDICAID

Just had a bad experience at this place. I have a daughter that wear glasses and contacts.The doctor asked if she wear glasses or contacts. I said both. The doctor then mentioned that we had to pay an additional price for the contacts. I was totally aware of that. Then she asked if we were doing an eye glass exam or contact exam. Since my daughter wear contacts mostly I said contact exam. So as we were getting ready to check out they said that I had to pay for the contact exam. That was never mentioned but she made sure that she mentioned that there was a contact cost. Had I known that I would've had to pay for this I would've declined. This was our first and last visit to this place. I will never come back again.

They are very Professional! This office is always stocked with the newest frames around. They are the Best and yet have the Cheapest prices & Patient Care around? I have called other offices to compare prices!And you just can not beat the Service, patient care or prices. I love this office & the Doctors & Staff are very intellectual, informed & well trained with that Kind of Care," you don't get everywhere these days!" I always get the Absolute Best Care!! Thanks Eye Site your hands down 100 % the Best Optometry office around!

I usually don't review a place unless they're really good or really bad. In this case this place is terrible. And here is why, I went in to the store to fix my glass frames that were slightly bended and Scott took my glasses and snapped it in front of me, this happened in July 2021. Scott said that they should be ready for pick up within 7 days. 7 days later, glasses still is process. A month later glasses still in process. Three month later glasses still in process. Reminder, my glasses only needed the frames fixed, the lens were completely fine. Two months later, glasses still is PROCESSING! Finally, after months of wearing contacts and numerous eyes drops. I finally gave in and went in this location. Only to find out the they had misplaced my glasses and they were never in processes as they told me every time I called. Scott found the glasses and said they would be ready once again in seven days. Heard that before, smh! After SIX months, today I picked up my glasses. Frames were fixed but lens were scratched pretty badly! I paid $400 for these glasses, so yeah I'm disappointed to say the least! I can guarantee I would never be a customer again. And for anyone reading this, save your money and time and go somewhere else. Somewhere they actually treat and value customers!