Calvin D. Dalton II, OD - Cleveland Eye Doctor

I was at the office today but I left because they told me that they are not in my insurance network (United Health Care). I went home and checked the insurance website. Based on the provider search, Dalton Family Eye Care is listed as one. I am not sure why they said it, but it is very disappointing. Update/Part2: Thanks for the call and for the apology. The caller wanted to make sure that I know that Golden Rule is a part of the United Health Care Group and that this was the misunderstanding. Actually, I did not mention the name of my insurance. I gave her the insurance card and it looks like the young lady did not read it properly.

A wonderful visit! The staff were friendly from the first to the last interaction. I felt well cared for and the new facility is squeaky clean and comfortable. I was seen promptly and walked out with a new pair of contacts and a yearly prescription with a $50 rebate. I highly recommend Dalton eye care and appreciate all the staff!!

The entire staff team are amazing. Quick, efficient, & genuinely kind! They were very quick & proficient in all they did at my appointment this afternoon. They helped me pick the best pair of glasses out that suited me best as well!

I have been wearing glasses since I was in second grade, and I've been to plenty of eye doctors in my lifetime. This was by far the best eye doctor visit I've ever had. The lady working the front desk was so kind and helpful. The technician who took me back for the first part of the appointment was awesome, too! She made the tests feel like nothing, and I'm a very jumpy person when it comes to my eyes. I saw Dr. Kuck for my exam, and within 5 minutes of meeting him, he taught me more about my eyes than any other doctor. He pointed out things about wearing contacts and glasses that made my vision clearer, and no other doctor has told me that before! Finally, as I looked for glasses and talked through insurance and pricing conversations, the lady I worked with was incredibly personable and kind. She made sure to check my policy for the right numbers and took great care of me! (I'm so sorry that I don't know everyone's names!) Overall, it was an awesome experience! I'm so happy I switched eye doctors! Thank you Dalton Family Eye Care Team!

After a bad experience with another eye doctor i was very apprehensive about a visit to Dr. Dalton, but WOW! I have found the eye doctor for me and my family. He put me at ease during the visit and explained everything to me in a way that i could understand! His staff is amazing and so sweet! I would recommend Dr. Dalton to anyone who is looking for someone that obviously loves what they do, and takes the time needed for each and every patient. Thank you Dr. Dalton and your staff for such a positive and comforting experience!

Love the staff on the check in side (right) when you enter. They are kind and professional. On the other hand the process of purchasing glasses after the exam, the staff on the left side of the building, doesn't seem very friendly. The last time I visited was around 10 years ago and I had same problem. Love the doctor but don't care for the purchasing staff. Last time I ended up paying over $400 for glasses because they didn't listen to what I wanted. Today would have been the same because she didn't want to listen to what I wanted or just didn't have it and no conversation about it. I picked out a pair I liked and she took them away and said these are to far apart for your eyes. Instead of explaining what she meant by that she just moved on. I felt like my opinion didn't count. I don't like when people ignore what I want when I am spending money (a large amount for me) on something I am going to have to use a lot. I ended up leaving without purchasing anything from them. Just paid my visit bill and left.

Dr. Dalton was thorough and knowledgeable. This was the most comprehensive exam I've ever had. He brought risk factors to my attention that other doctors hadn't and gave me some tips on preventing future issues. I felt like he cared about my overall health as well.

Love the new office. Ladies in office were very nice (as they always are). Dr Kuck was very professional and took the time to sit and listen. I also had him smiling and laughing. If you haven't been by do so.