⭐Customer Reviews
4.4
★★★★☆
671 reviews on Google
This is now my primary place to go for my eye care and when I tell you, they are magnificent in and out within the customer service. They're very fast and efficient and there's so many options to choose from the glasses. They're such a huge help and they'll answer any question that you need. I'm really upset that I do not remember the young ladies name but she has orange - carrot color here and when I tell you, she was amazing in and out she was amazing in. I deal with what you need everywhere you go for customer service.
It feels like ages since I last visited this place! Coming back was like stepping into a brand-new, refreshed environment. The staff were absolutely amazing, and I felt so comfortable waiting. The eye exam equipment is top tier, efficient and easy. I loved how the physician notified me how clean everything was before commencing any portion of the exam. Everyone was super helpful, and Dr. Valerie was incredibly knowledgeable, patient and eager to help me. Since this was my first time dealing with this, picking out the right eyewear was a bit daunting, but the wonderful staff made me feel at ease with my choice. Just like we ladies do, they offered compliments and support. I'm so grateful to the entire staff for their care and attention. Thank you, ladies!
I am writing to commend the team at Visionworks for providing a truly exceptional experience during my recent visit with my daughter. From the moment we entered the premises, the level of customer service and professionalism was outstanding, contributing to a seamless and pleasant visit.
The staff responsible for the initial eye screening was highly professional and exhibited a very pleasant and reassuring demeanor. Their efficiency and positive attitude immediately set a relaxed tone for the appointment.
Furthermore, Dr. Acker's consultation was exemplary. Dr. Acker was exceptionally professional, thorough, and very pleasant, demonstrating clear expertise and a commitment to excellent eyecare.
The entire visit, from great customer service to the high quality of eye care provided, was a testament to the high standards upheld by your team. We walked away with complete satisfaction.
Went here to pickup my glasses after coming there, last month to give them my vision insurance information and pick out new glasses. They were very professional and knowledgeable. Reasonable prices and helpful staff. If you ever in the East point, camp Creek marketplace area... definitely check them out!!
I normally don't leave reviews, but this issue deserves to be addressed publicly. This location issued an incorrect prescription and then insist I pay a ridiculous fee to fix their own mistake--completely ignoring their '100% Satisfaction Guarantee' policy. As a result, I've paid for a pair of prescription glasses that are completely useless to me. While the front staff was nice and understanding, it was totally out of their hands so I was referred to speak with the Manager Danny the following day. Danny was dismissive. He refused to even leave his office to speak with me, and I could hear his unprofessional, condescending tone from the back room while the receptionist explained my situation. I have already filed a corporate complaint but am still waiting for a response. Zero help or accountability.
The staff did an excellent job during my visit. They were very professional, welcoming, and took the time to clearly explain everything that was happening with my eyes. They made me feel comfortable and well-informed throughout the appointment.
I came into the store in distress, ready for help, and looking for a solution. When I left, I felt informed and prepared going forward. I'm just ready and waiting for my glasses. This was a great experience, especially compared to the last company I dealt with.
Wonderful experience from the moment I arrived until the time I checked out. Desire, China, Chris were pleasant, patient, and professional. The optometrist appeared to be caring and interested in taking care of my eye health. I recommend this location wholeheartedly.
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Visionworks Camp Creek Marketplace located? +
Visionworks Camp Creek Marketplace is at 3360 Shelby Ln Ste 1010, East Point, GA 30344, United States, East Point, Georgia 30344.
What services does Visionworks Camp Creek Marketplace offer? +
Visionworks Camp Creek Marketplace provides comprehensive eye care including services for this business. Call +1 404-344-0274 for specific service availability.
What are the opening hours of Visionworks Camp Creek Marketplace? +
Visionworks Camp Creek Marketplace is open 9 am-7 pm. Closed on: Sunday
Does Visionworks Camp Creek Marketplace accept walk-in patients? +
Visionworks Camp Creek Marketplace in East Point accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Visionworks Camp Creek Marketplace? +
Consultation fees vary by service at Visionworks Camp Creek Marketplace. Basic eye exams typically start from $50 to $150 in East Point, while specialized treatments and surgeries may cost more.
Is Visionworks Camp Creek Marketplace equipped for emergency eye care? +
Visionworks Camp Creek Marketplace provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Visionworks Camp Creek Marketplace
Find your perfect pair of glasses at Visionworks Camp Creek Marketplace , conveniently located in East Point, GA. With licensed independent eye doctors on-site, we're here to keep your eyes healthy and provide exams for adults and children to detect any underlying conditions. Our friendly eyewear specialists can assist with both glasses and contact lenses. Visionworks is a trusted optical retailer with over 770 locations nationwide, committed to quality and customer satisfaction. We offer a wide range of glasses and contact lenses for men, women, and children, featuring designer and exclusive brands like Ray-Ban, Nike, and Longchamp.
How to Get Help at Visionworks Camp Creek Marketplace
To visit Visionworks Camp Creek Marketplace in East Point, call +1 404-344-0274 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in East Point?
Choosing a verified eye clinic like Visionworks Camp Creek Marketplace in East Point ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.