Takle Eye Group

My Mother, sister and self have all used Dr Takle was great and we had excellent experiences. I recommend my husband and he's had a terrible experience with actual getting his glasses and follow up because he new $2000.00 worth of glasses (3 pair) Are all blurry. It took more than 2 weeks to get his new glasses. After wearing them for a day he called because he knew they were not right. Finally after a few calls to the office the finally made him an appointment. Waited in waiting room a long time then shuffled from room to room in back. Still waiting for Doctor to correct lenses.?? I don't appreciate anyone taking our time for granted. This should have been a quick simple fix that's turned into way too much waiting!! So disappointed!!

The most disorganized and unprofessional practice I ever been in. Where I even start! First: The doctor do not do the prescription, a technician does. Because of the lack of experience that a doctor has, I had to go back and have a redo. Second: Go back for the redo, did the doctor check and made sure the prescription was good, no. The technician did the dialing in on that contraption they use. It was off by -.25. Third: Ordering the contacts. Before I start (I know companies can have issues with shipping things, understand that). But the problem I had was no communication from them, AT ALL!. I called about 15 business days to check, no sir they are not here yet. Waited another week. They are not here. Call and left messages, no one returned my calls. I even left emails, no one responded. I took off work last Friday, that when they told me, oh Johnson & Johnson had a backlog. Well, gee.... been nice someone could told me that about 3 weeks prior! Thanks to this, I ran completely out of contacts. Fourth: They do not follow through on things. I asked the lady on the phone to send me a copy of my prescription by email. Never happened! Fifth: Lack of communication! Went in this morning to pick up my contact lenses because the lady at Griffin told me there will be someone there at Locust Grove Friday morning. Well, low and behold the one was not there. WOW! REALLY!!! A course no one there can get them. HOW STUPID! Excuse was, we under staffed. NOT MY PROBLEM! SO UNPROFESSIONAL! I HIGHLY!!!!! DO NOT RECOMMEND THIS God awful backward, disorganized and unprofessional practice. You all really need to get it together. Why you lost this first time patient. I surely will not be back.

My Grandma had her cataract surgery done here. He was recommended to her by her optometrist. Dr. tackle is great and made her feel comfortable. The wait time in the waiting room is a little long, but once you get back there you are in good hands. I would recommend anybody who needs cataract surgery to him.

They wrote down the wrong eye that had been operated on my mom. Their customer service is terrible. It took two weeks for someone to return our calls to get one of my mom's surgeries rescheduled. I waited two hours in their waiting room for a "quick" post-surgery checkup. We later learned from talking to other patients that the 2+ hour wait was because they had scheduled all of their followups for the same time window, which I guess works great for the doctor, but is incredibly disrespectful of his customers' time

Great Eye Center. Dr. Takle and the entire staff are outstanding. They're miracle workers!! The office runs smoothly with a very capable group of professionals. My husband had eye surgery at the Takle Eye Group. Everything went well, and he is very pleased. I highly recommend Takle Eye Group.

DO NOT GO HERE !!!! Every one of the staff that works here is incredibly rude and unprofessional. I have waited 3 1/2 weeks for my lens to come in. everytime I call about it I wait 45 minutes on hold to speak to one person , that transfers me to optics. the optics person is beyond rude I can't even get a sentence out when speaking they love to interrupt you. today I snapped it's my 7th time calling and being interrupted after waiting 45 minutes on hold. I said on the phone stop interrupting me let me speak and she goes on to call me rude and keeps interrupting me. So I hang up and she calls back to tell me how rude im being while still interrupting me and then hangs up on me. I'm done im so sick of incompetence and how they treat people I will be gladly taking my business somewhere else as soon as my glasses come in , in another 2 weeks probably. If I could put zero stars I would. AGAIN DO NOT GO HERE !

I didn't have a good experience. When I made the appointment was told you all took my insurance with Anthem for vision. When I checked in was told y'all did not cause I didn't have medical. Then was told my insurance was inactive, which I got it checked out after leaving and was active. I was really looking forward to seeing the Dr I've loss my vision in my left eye and really wanted to see him. But I would recommend Dr Takle I've heard good things about him. From my sister and cousin . This had nothing to do with him never made it to the back. My whole day was miserable my eye was irritated and I needed him to look at it felt like my eye ball was swollen.

They told me the wrong office, and called the wrong number to confirm the appointment, so I wasn't even aware of the mistake. I had to drive to the other office 30 minutes away, and they still took an hour to call me into my appointment.