Thomas Eye Group

I have been a patient of Dr. Berman's for a couple of years now and have found him to be quite efficient and professional. I find it necessary at this time to change doctors, not because of Dr. Berman, but because of the way my appointment was handled. Here's the story: I see Dr. Berman every 6 months to monitor a pre-existing condition. I make early morning appointments so that I can get this taken care of in time to get back to work at 9AM. My next appointment was scheduled for today, January 6, 2026 at 7AM. I arrived this morning at 6:45. The office and parking lot were empty and so I waited. At 7AM there was still no sign of life, so I called their answering service. They were able to tell me that the office will not be open until 8. (Well then why did someone make a 7AM appointment for me) The worst part was after much checking, the answering service said they contacted the office manager who said that my appointment had been cancelled and I had been left a voicemail message. Now, if you are a patient of this facility, you're fully aware that when you have an appointment, you receive at least 5 (or more)text message reminders LOL. But I was made to understand that someone left ONE voicemail message on my phone in November, cancelling an appointment in January with no other contact made to ensure that I received the message. My phone number could've changed, I could've been sick, or busy and didn't check for the single solitary voicemail message left in November for my January appointment. It may not seem like a big deal to some, but it matters to me. I need to know that where I'm spending my money that I'm given a little more consideration than what was shown to me regarding this appointment. I sincerely hope Dr. Berman and his staff are ok, and that they continue to prosper and grow, but I'll keep looking for the right fit for me and my needs. Thank you.

I love Dr. Mark Berman and his staff. I have been a patient for a few years now. Dr. Berman has always answered all of my many questions and he strives to make sure you understand everything before leaving. Very important! They also have early morning appts! It's easy to schedule an appointment & everyone is so kind! The office is beautiful and clean.

I'm very happy and pleased with the staffed. The only problem that I noticed is that your black receptionist is not to friendly. Every time that i have an appointment she's always with a mean face, and those not greed me with a smile, and never tells me hi.

They have always been very helpful and provide excellent care. The office does get busy and wait times can be longer but worth the wait and overall patient care. Tanya has been helping me for years with my contacts and has always been excellent.

My first appt went extremely well. I loved the staff that were assigned to me; from the front door to check-out I am very pleased. Dr. Kaufman is polite, knowledgeable of my complicated eye situation and immediately had a solution. The staff and doctors are kind to one another and there wasn't any bickering nor cruel curse words exchanged. Glad I made this positive move & its close to home.

First visit to Thomas Eye Group - Woodstock, and it was all positive! A very nice and clean office and great atmosphere! Very easy/fast check in with a scanning procedure for ID and insurance cards. A great staff and Doctor Singh was outstanding! Highly recommend!

Very professional and thorough. We only have one set of eyes. We need to be sure that they are being taken care of by the best. Dr Singh and his staff were excellent.

It was my first ever visit to an eye doctor. I was pleasantly surprised by the professionalism of everybody involved starting with the ladies at the check-in desk. Dr. Berman, and his assistant gave me a lot of information to make my own decisions and I felt I was in very good care. I strongly recommend Thomas Eye Group for all your vision needs.