⭐Customer Reviews
5
★★★★★
2433 reviews on Google
I recently tried out LensCrafters in Peoria for the first time after getting new insurance, and I'm so glad I did! This location was definitely hoppin, it's clearly a popular place to get glasses. They had a huge selection of styles, and I fell in love with so many of the options. I really appreciated the variety and choices available.
The doctor who did my exam was very friendly and welcoming. I had been going to the same eye doctor for years, so it was actually refreshing to have a change of scenery. I was having a few vision issues, and he took the time to listen and suggest some new things to try. He even ordered a couple boxes of contact lenses for me to test out for free just to see how I liked them, which I thought was above and beyond.
Michael was the assistant who helped get everything finalized, and he was absolutely wonderful. He was very knowledgeable, helpful, and made even more enjoyable. His customer service was excellent, and it was truly a pleasure working with him.
Overall, I really enjoyed my first visit to this LensCrafters location and will definitely be returning. Highly recommend!
Michael is the best!
His customer service skills are impressive.
His intellectual capacity in giving details about frames and lenses are amazing. His sincere in giving opinions and ideas to help us to choose the best frame. Highly recommended.
I recently went to lens crafters for the first time in order to purchase glasses. Jamaya was an excellent employee and provided fantastic customer service. She answered all of my questions and was very professional. She was patient with me and my parents as we navigated selecting glasses for the first time. I would recommend Lenscrafters to anyone selecting glasses for the first time and ask for Jamaya to help you. Thank you for all you do!
The whole LensCrafters experience was wonderful. From them greeting me when I walked in, to my eye exam, and then helping pick out glasses. Michael was my liaison during the visit and he was wonderful from start to finish. He gave honest feedback and helped narrow down my selections. Will definitely come back for future glasses purchases, as well as recommending to others.
I came here because of the high rated Google reviews and I'm glad i did! Vickie was amazing! She helped me get the best deal for my glasses with my insurance. The doctor and care team were excellent!
Matthew was very helpful the first time I went into LensCrafters. He provided me with a lot of helpful information and had great suggestions for frames I might want to consider based on my preferences. The next day, after my exam, I worked with Vickie. She was extremely helpful. She told me about various products' availability, including some very cool "hearing" glasses. She also looked up information about product durability which helped me make a final decision between the two styles of frame I was considering. I highly recommend the Peoria LensCrafters and the people working there.
The eye tech was super chill, explained what she was doing and why. I spoke with the eye doctor via telehealth and it was pretty quick. As for finding glasses, Michael was super friendly and helpful in finding the right fit and talking through all the differences in types of lenses, recommending me what I needed without being pushy like other people I've worked with in the past at other locations. He helped me get a great deal, too!
I've been a customer of LensCrafters for the past 20yrs, and have visited different locations within different states. From Tennessee, Up and down Northern California, and now Illinois...I've visited quiet a few store fronts, but the location on North Sheridan in Peoria is the first that's ever made me WANT to leave a review. The customer service I experienced by Vickie and the Manager was amazing. I had 1,000questions, and not once was I made to feel a burden. I wish I had gotten the store managers name... both women were true professionals in their craft. Genuine customer care. I wish I had employees at my business that exuded the kind of relationship building skills I witnessed in a short time. I went in to order a single pair of glasses, and by the time I left, I was happy to have purchased 3pairs. I was empowered, not pushed to make the right choice in my purchase. Thank you ladies for taking care of my needs that day. I will tell everyone to go and see y'all!
-Nick G.
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 4125 N Sheridan Rd, Peoria, IL 61614, United States, Peoria, Illinois 61614.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 309-685-9800 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Peoria accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Peoria, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Peoria, call +1 309-685-9800 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Peoria?
Choosing a verified eye clinic like LensCrafters in Peoria ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.