Warby Parker Clay Terrace

Fun and stylish selection of glasses, always friendly and helpful staff! Pricing is hard to beat. Big "Thank You" to Rachel who helped me pick "the perfect pair" this time. Repeat customer for several years now and always happy with their service and glasses!

I want to give a big thank you to the entire Warby Parker Carmel team. Bre, Jessie, and Alicia were outstanding from start to finish. The experience naturally fell into three phases. First, the welcome set the tone. I felt greeted, supported, and off to a great start the moment I walked in. Second, my visit with Dr Cain was exceptional. As someone who had a detached retina sixteen years ago, eye appointments can feel intimidating. Dr Cain put all of those concerns at ease by explaining everything clearly, walking me through each step, and making sure I understood what was happening throughout the exam. The third and final phase was the handoff back to the team to choose glasses. This part was just as smooth and helpful. Even though the entire process moved quickly, I never once felt rushed. Overall, the experience was excellent. What could have been an anxiety filled appointment was made comfortable and stress free. Thank you again to the entire team.

I visited for the first time recently. The staff greeted me kindly upon arrival and then gave me time and space to try frames on. They were very kind and complimentary to my three-year-old. I really appreciated their ability to be attentive without overbearing or pushy. The try-on and purchase process was super easy.

I really enjoyed the customer service I received from this location. Caden (I might be spelling it wrong I'm sorry lol) was very helpful, friendly and patient with me despite not wanting to change to different frames, since they do not carry the same ones anymore. I didn't feel rushed or that I was a hassle to deal with me. Like I said, I wasn't looking to get something different since my current glasses are my most precious ones. He was able to get me different styles to try on, and helped me decide which one I felt most comfortable with, reassured my selection and still provided more info on return policies should I change my mind. It was all overall a very pleasant experience. Thank you so much for helping me and for helping me find a good replacement for my glasses!

Customer service awesome. Wide range of frames to pick from. I would recommend Carmel location to everyone. My rep Breeanna answered all my questions. Great prices.

I'd like to extend a huge thank you to Breanna for her outstanding service. I'm extremely particular about my vision and how my glasses fit, and I've returned several times for adjustments--she's always been incredibly kind, patient, and helpful. When I had an issue with my previous frames, she immediately recognized the problem and fixed them on the spot. At larger chains, top-notch service isn't always guaranteed, but that's certainly not the case here. I'd nearly given up on Warby Parker, but thanks to Breanna, I'll now be returning exclusively to her for all my glasses needs. 5 stars!!!

Had such a great experience at Warby in Clay Terrace! Jessie was awesome, super friendly and helped me pick out the perfect pair of glasses! She made the whole thing quick and easy. Definitely ask for her if you go in!

Very knowledgeable and patient to solve concern I had about an existing pair of glasses and advise what was happening and how it could be changed. They truly use their experience and knowledge to figure out what was wrong and made a change So my glasses will work for me better. I highly recommend Warby Parker and visited the location within Carmel Indiana today.