IU Health Ophthalmology - Greenwood

The most amazing staff!! Nurses and Drs were wonderful with my son. They made the experience exciting and fun at times and calm and safe at others, my son was happy and cooperative the whole time as a result.

I have had 2 surgeries on my eyes from Dr Sprunger and Dr Neeley to correct double vision. Both were confident it was an easy fix, surgery and recovery. Surgeries went well just did not correct the problem. I am left with a 10 thousand dollar bill for 2nd surgery and my follow up visit was told maybe we should have another surgery on your other eye... who can afford ton pay for services that are not a success. I know in any other business poor results do not make a profit except Healthcare. I am disappointed in the arrogance with these doctors. Dr Neeley was very apologetic but couldn't help with the 10k dollar bill. Dr Sprunger was an arrogant prick that I would not let close to anyone in my family. I recommend looking at different doctors for these services. Frustrating doesn't even come close to how I feel about this situation. These surgeons have made me even more skeptical of the whole system. Stay away from this place.

Love provider Dr Kelly she was wonderful and the nurse I forgot her nurse name he was amazing keep up the good work

OMG! They are wonderful with my speech impaired autistic 9 year old. Cannot recommend enough!

Friendly staff committing to working with us to get all 3 of my kids seen as smoothly as possible!

The staff engaged with us to help give the drops to my toddler. He's hyper sensitive so he is easily overwhelmed in new places. Everyone was very nice & understanding, even though he was upset the entire time. Everything was completed in a timely manner & not once did we feel unwanted there.

I have taken my daughter to this location since she was 3 in 2013. The staff has always been kind, professional and punctual. I will always recommend this location. Thank you all!

Dana Donaldson, OD is incompetent. Do not trust your child's health in her hands. My child was referred here at 4 months old for a dermoid cyst. We saw Dana Donaldson, an optometrist, when we were referred specifically to see an ophthalmologist- a SURGEON. At our first visit, she pushed us out a year until he was old enough for anesthesia. That 1 year follow up was in February, a month and a half ago. This was when it became apparent to me that Dana Donaldson is no surgeon or even a medical doctor. She's an optometrist. She took photos of my child's eye on her iPhone, told me she'd send it to the group chat of surgeons to see who would perform the surgery. Said I would get a call the next week. I never did. I had to call back 2 1/2 weeks later. The medical assistant had no clue what I was talking about, had to put a note in. I had to call yet again for an update. Finally told their surgery scheduler left. Randy, their current scheduler, would give me a call soon. Perfect. Surgery date set for 3/24 with the ophthalmologist and surgeon we should have seen all along, Dr. Kathryn Haider. Cardiac clearance sent over 3/9. Cardiologist doesn't respond in good time. I am not called until 4 pm on Friday, 3/20 to be informed of this. I am told I must get this in time Monday, so he is cleared Tuesday for surgery. I am blown up ALL DAY Monday being told to call the cardiologist myself to get this cardiac clearance done. Thank god, we get it done in time. Surgery is set for this morning, 3/24. I get there. Checked in. My child hasn't eaten. 120 miles driven. Work missed. Money lost. I'm told by Dr. Haider that my child should have had an MRI to be sure exactly the size of the cyst being operated on. Dr. Haider gives me the option to still do a risky surgery. Ummmm?? Who was going to do this? When was this gonna be done? Are you actually serious? So now I drive home. Money lost. Out of work for nothing. Gas coming from my pocket. My child's cyst is still there and growing. All because in the past 13 months of being your patient, DANA DONALDSON, you FAILED to properly prepare a 17 month old for surgery. 13 MONTHS. You had to do your job. 13 months. We waited for a surgery. We came to this office just for this surgery. And after over a year of waiting we are told we are still missing some information. We had all of this time to do this. Your office is pitiful in terms of professionalism and patient care. Absolutely insane. My child has a growing cyst that I also now know, could be inside of the eye socket- not just the brow bone. When was this going to be mentioned, Dana? Hope you enjoyed the easy insurance payout for our two pointless visits with you because you're good as reported and never seeing my child in front of your face again. This woman's access to pre surgical patients and preparations needs to be investigated. I'm furthermore appalled by the fact I must wait for a call back for transfer of care to Dr. Kathryn Haider as primary. Dana Donaldson never had any business seeing my son, so to go through all of this and need to wait for approval to be seen by the doctor we were referred 13 months ago to see is insane.