VisionFirst - Jeffersonville

The staff here is SO FRIENDLY. They were able to get me in quick when I had an issue with my eye and they worked with me patiently for over a week to get appointments, paperwork, and even prescriptions figured out. I highly recommend them.

Wonderful eye doctor she's very sweet & has a great staff who are very friendly. The only negative thing I would have to say is that they do not have much of a selection at all. I will definitely be going elsewhere next time hopefully wherever I go will have a better selection. But again, other than that great customer service, friendly staff, friendly eye doctors!! I would definitely recommend going here if you're not picky then it shouldn't be a problem but if you have a lot of indecisiveness like I do, you might wanna go somewhere else but again great staff thank you for being wonderful

Our whole families VusionFirst and it's always a great experience!! Georgia is the absolute best at helping pick out glasses and talking through all the options. Highly recommend!

Been seeing doctor Bailey since we moved over from Louisville a little over a year ago. I used vision first in Hillview and always loved the services they offered and the friendly, helpful staff. I've had 2 appointments with Dr. Bailey and ordered some lenses for some glasses I bought. They always are so helpful and friendly. I would highly recommend Vision First to anyone looking for an optometrist!

I have been a VisionFirst patient all of my life and seen 4 doctors at 3 locations through the years. Dr. Katrina Black was super great! This was our first time seeing her and she met all our expectations. She answered all of our questions and concerns we had and provided clear and professional knowledge in all aspects. We took our 2 children with us and all of the office lady's were so great and helpful with them and made us feel at home. They provided toys to keep our children happy and entertained throughout the checkup. I highly recommend the Jeffersonville VisionFirst office to anyone that takes care in their eyes.

Upon walking in you are instantly greeted and talked with. Not just in a professional way but in a real way that makes you feel actually cared about by your healthcare provider. I was quickly escorted back and seen. The eye care tech was very cool and talked to me about the eye machines. I found the info fascinating. We quickly went into an eye exam room and performed more tests. The tech left and said Dr. Bailey would be in soon. I barely had time to pull my phone out when Dr. Bailey came in. I was surprised at how fast I was seen. There was virtually no wait time. Dr. Bailey was very upbeat and fun to talk to. She took time to explain things and answers all questions. The front desk associates also were very polite and helpful. It felt like everyone knew me and was welcoming me back despite this being my first visit. This has become my new Optomitrist.

From check in to check out the staff was 10/10! I have worked in the medical field for 7 years and I applaud this office for the staff they have- they are all wonderful! The assistant who did my pre exam before the doctor came was such a sweet girl. I was nervous about my appointment and she made me feel at ease! Dr. Black was also very sweet, personable, and knowledgeable! And lastly, the woman who helped me pick my glasses out at the end was amazing, too. She was so helpful and sweet while I tried to find a pair of glasses. I had told her I never had to wear glasses before so she helped me try on different styles until I found what I liked best! I had the best experience and I look forward to going back next year for my annual to see this wonderful staff!

My daughter had told me that she had trouble seeing out of her glasses, so I immediately made an emergency appointment with this company to have her prescription updated, and it was literally the next day, great! Vision first called me at the last minute that next day to say that they had to reschedule me until that Monday and I said well it's the weekend that's OK She can go the weekend without perfect vision. So they rescheduled me Monday, tight but can work. Well, there was an accident on the highway and I was running late due to unforeseen circumstances and so I called them at 5:07 when my appointment was at 5 PM and I said that I was right down the street. I would be there in a minute. My apologies. I arrived at 5:16 which was one minute past the "grace period" and they told me that we had to reschedule after I had already driven in a rush at their convenience from Georgetown. 5 PM is early for people who actually work and it is hard to make it to a place in the week at that time they showed no sympathy. They showed no empathy for the fact that I was already Catering to their need for a Reschedule. And when I Called the store to speak to a Manager about my Situation and concern and I was told that I was 16 minutes late and that my daughter would have to go the whole week in school without glasses because they couldn't fit me in until next Saturday I do not recommend for people who actually work and have schedules