Dr. Tavel Family Eyecare - Terre Haute

Thankfully, I showed up early. I waited for quite a while before being checked in, only to be told that if I was checked in a minute late that I wouldn't be seen. The staff that I encountered seemed nice. However, it's been a month and haven't heard anything about my glasses and I have left messages with no response. Do not recommend.

I called ahead to Dr. Travel's office. Apparently I was speaking to some call center. I did not realize that because they advertise as Dr. Tavel's office so I thought I was talking to a doctor's office. I told him I have medically necessary contacts I told them I'd already spoken to Anthem and Anthem said that all the doctor had to do was put in the necessary paperwork to have the appointment covered that would be paid for as it's medically necessary. I spent about an hour on the phone explaining all this, however, when I showed up, they just said oh you're here for glasses and I said no I can't wear glasses. I have medically necessary contacts and had to explain everything all over again. They told me that there was no notes and basically said that nothing was written down, so I don't understand why they spent so much of my time on the phone and then they told me I had to pay for the appointment. I don't have to pay for the appointment. It's covered by my insurance they refuse to let me see the doctor and then threatened to call the police. They were very very rude to me. I was very polite. I just sat there while they yelled at me and blamed me and told me it was my fault, even though I had already done everything I needed to do before the appointment and they told me in recorded calls that they had already taken care of the insurance and I did not have to pay out of pocket which I shouldn't have to, and my insurance has already confirmed that as well. This place is some kind of fraudulent scam that they're just extorting money from other people and I'm sure that they've already billed my insurance.

Dr Langley and the entire staff was super friendly and took time to talk to me during my visit and not rush through anything. Everything was explained in detail and all my options were gone over before I left the office.

Charged me, asked me to pay (even thoughI have $0 co-Pay), did not give me a prescription!!! But when I try to go to a more ethical eye doctor, they said that the insurance denied me because I had received a prescription which I didn't.

Detailed in all the testing. Efficient in the entire process. Offered to clean my old glasses and replace nose pieces. Technician was really good, thorough, and professional performing all my tests!

Professional, courteous, and nice staff try to help you through every step of the eye exam process. And Dr. Mike took the time to explain what he was seeing in the exam results. They are very thorough and seem like they truly care about you! I'd definitely recommend this eye care facility.

I love this place the staff are excellent and Dr McCoy is amazing

Really great place to go for your next eye appointment. The staff and doctor I seen was amazing. I would recommend them to my friends and family.