📋 Eye Care Provider
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LensCrafters
📍 101 Jordan Creek Pkwy Suite 12190, West Des Moines, IA 50266, United States
[x] Active Centre⭐ 4.8/5 (423 reviews)🏆 Expert Choice🕐 9 am-8 pm📞 +1 515-267-1047⏱️ 3 min read
LensCrafters
Eye Care Provider
101 Jordan Creek Pkwy Suite 12190, West Des Moines, IA 50266, United States
West Des Moines, Iowa 50266
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local.lenscrafters.com/ia/west-des-moineOfficial Website
PIN Code
50266
Plus Code
H59V+VJ West Des Moines, Iowa, USATimings
9 am-8 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
SD
★★★★★
Kari and the team at Jordan Creek Mall are the true experts as it relates to quality of eyewear and a wide variety of highly fashionable frames and superior lenses! They are personable and caring for your needs! They will spend the time with you in order to ensure you have an experience and outcome that is beyond satisfactory! I highly recommend this team of experts of Lenscrafters at Jordon Creek Mall!
All the best,
S.V. DAVIS
Lake Panorama, IA
BC
★☆☆☆☆
I had a very disappointing experience at Craftlenses in Jordan Creek Town Center.
I purchased a Dolce & Gabbana prescription frame after being told by the salesperson that if I chose the best lenses in the store (anti-reflective, anti-scratch, and blue light protection), I would receive 40% off the frame. I agreed because it sounded like a fair and attractive offer.
After receiving the glasses, I noticed immediately that the lenses did not appear to be anti-reflective, as strong reflections are visible in every photo I take while wearing them.
Today, I returned to the store to clarify the issue. Another salesperson checked my order in the system and confirmed that the lenses I received were NOT the top-tier lenses with all the features that had been promised. Despite this, I was told that nothing could be done to correct the situation.
This experience left me feeling misled and unsupported as a customer. I trusted the information provided at the time of purchase and did not receive what was sold to me.
I would advise future customers to double-check everything in writing before completing a purchase.
DP
★★★★★
Emily is super great. I love when I get to work with her on my eyeglasses selection. She's so kind and professional, and honest. The best selection of frames in a super modern, clean store.
TP
★★★★★
Awesome customer service! No charge to fix my frames and it was done in 10 minutes. Super accommodating! Definitely ask for Amy!
NH
★★☆☆☆
Still leaving 2 stars for Carrie, but really disappointed in my recent interaction. I called a while back about returning sunglasses that were not dark enough. We talked through options and it was clear that I'd just need to go somewhere else and would need to return them. I called today to do just that and the same person answered when I asked how much time I had to return them. She said that would have been Aug 8 - days before my initial call. She also said she told me on that call that I only had a few days left, which she definitely did not do or I would have returned them within that time frame. So, here I am out over $300 for a pair of prescription sunglasses that don't even work and even though this same person knew I wanted to return them, she offered me zero flexibility for this and not only didn't tell me I had only a few days left on my initial call, but then lied to me about on my call today with her. F for customer service.
Carrie is the absolute best. She is incredibly knowledgeable and so warm and friendly. The experience I've had with her at LensCrafters has been head and shoulders above any eye care place I've been to. Thank you Carrie!
AM
★★★★★
I was very happy with my purchase of my eyeglasses yesterday ,Amy was very helpful ,helping me pick out those glasses.
I would recommend the location at Jordan Creek.
JL
★★★★★
Adjusted my frames free of charge. Excellent service and very friendly staff. I would highly recommend LensCrafters in WDM.
DJ
★★★★★
I worked with Scott at the Jordan Creek location and had a great experience. There was an issue with my insurance benefit information in their system the first day I visited, so I left empty handed. Scott called me minutes after I left the store and had the issue resolved. I returned the following day and purchased two pairs of Rx glasses. Excellent customer service, great quality/selection of designer frames, and more than fair price w/ insurance benefit + 50% off 2nd pair Lenscrafter deal. Thanks, Scott!!
📈Quick Comparison: Top Eye Clinics in West Des Moines
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.8 (423) | ✅ Yes | View Details |
| Wolfe Eye Clinic | ⭐ 4.7 (2866) | ✅ Yes | View Details |
| LasikPlus | ⭐ 4.9 (764) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 101 Jordan Creek Pkwy Suite 12190, West Des Moines, IA 50266, United States, West Des Moines, Iowa 50266.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 515-267-1047 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-8 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in West Des Moines accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in West Des Moines, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in West Des Moines, call +1 515-267-1047 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in West Des Moines?
Choosing a verified eye clinic like LensCrafters in West Des Moines ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
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| Monday | 9 am-8 pm |
| Tuesday | 9 am-8 pm |
| Wednesday | 9 am-8 pm |
| Thursday | 9 am-8 pm |
| Friday | 9 am-9 pm |
| Saturday | 9 am-9 pm |
| Sunday | 11 am-6 pm |
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📍Nearby Centres
145 m away
912 m away
137 m away
5.2 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJZ_tdHZgh7IcR5EpxHpc4AQA
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJZ_tdHZgh7IcR5EpxHpc4AQA
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