📋 Eye Care Provider
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HealthPoint Family Care - Covington
📍 1401 Madison Ave, Covington, KY 41011, United States
[x] Active Centre⭐ 2.9/5 (257 reviews)🕐 8:30 am-7:30 pm📞 +1 859-655-6100⏱️ 3 min read
HealthPoint Family Care - Covington
Eye Care Provider
1401 Madison Ave, Covington, KY 41011, United States
Covington, Kentucky 41011
Call Now
www.healthpointfc.org/index.php?content_Official Website
PIN Code
41011
Plus Code
3FFR+WJ Covington, Kentucky, USATimings
8:30 am-7:30 pm
Verified May 2026
Digital Business Card
HealthPoint Family Care - Covington
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⭐Customer Reviews
TW
★☆☆☆☆
I got here at 8:14am for a walk in dental visit. At 1 hour I asked how much longer..she wasn't sure. I sat down. At 2 hours I asked for an estimate...let me ask my manager. At 3 hours she said I can schedule you for 3:30. I said give me a refund and was told it will take 2 to 3 days. As I was checking in at 8:14 she says to a coworker, "Christy has Covid and she's coming in." I should have left then. Horrible. Find other dental clinics if you can.
M
★★★★★
I have a sinus infection. Got an appointment same day. Check in was easy, front desk, Chrissy was courteous and efficient. My wait time was less than 10 min from the time I checked in until I was called back. Jasmine asked me a ton of questions and took my vitals. Alex NP was caring and through and I felt my time was valuable and I was heard. My treatment plan was well explained and Alex asked if I had any further questions. Very efficient team. After I left, I went to the pharmacy and they had my scripts in que- but got them ready (30 min) and I was on my way home. Thank you.
AB
★☆☆☆☆
I read the reviews before I went and still decided to try it. I did a walk-in and waited 3 hours, which I didn't mind because I was in excruciating pain and just grateful to be seen the same day. They took an X-ray and sent a referral for removal and that was it. They told me there was "no point" in checking for infection because the tooth needs to be pulled anyway. So now I'm still in severe pain and will have to go to the ER.
PB
★☆☆☆☆
Been there twice to get my teeth fixed they won't fix my teeth. They won't even clean them, but they wanna build my insurance. They told me I needed a referral To go see an oral surgeon, but they hasn't referral me to anybody and it's a Waste of time! They're not patient they're disrespectful and I'm tired of how they treat people Including me! I get insurance I get passport Melina and I can't find a dentist that will help me! I've never had trouble with my teeth, but since I've moved down here, I've got three broken wisdom teeth and one Tooth broke in the back in front of my wisdom tooth on the right! Nobody will help me and it's very frustrating! They shouldn't be allowed to build your insurance if all they're gonna do is do an x-ray on you and that's it! They need to start doing their jobs right because it's getting very frustrating and my teeth hurt bad and I have told them this! But nothing will be done! I also went to Georgetown family dental and they approved me to go to dentaquest to get what I need done! Health point was supposed to send me a referral over to a Oral Sergeant, but never would and I went there twice! I wouldn't go to health point You're just wasting your time!
TH
★☆☆☆☆
If I could give this place zero stars, I would. Stay far far away from here save up your money and pay out-of-pocket because that's what I'm going to have to do after my experience here I've never in my life have been so belittled and treated so poorly by people who are supposed to be in the healthy care PROFESSION system. Thank God, my mom was there to speak up for me because I couldn't defend myself with a bunch of crap in my mouth. I don't know if the dentists were having a bad day or what, but they were being extremely rude and aggressive during cavity fill, and extremely unprofessional never in my life. Have I ever experienced anything like this I left very upset and in tears. If you do go here, bring somebody with you. You can't trust these people.
HL
★☆☆☆☆
This dental office accepts Medicaid, which limits options for patients, but I strongly advise looking elsewhere. They canceled my second appointment this month last-minute due to the doctor's absence. My first visit felt rushed, and I've had persistent tooth pain since, which wasn't an issue before. The dentist dismissed my request for a root canal, suggesting extraction instead, and seemed uninterested in my concerns. Staff were unprofessional, openly gossiping about patients at the front desk during check-in. The lobby also smelled strongly of cigarette smoke. Dental care is expensive, but this place isn't worth the stress or discomfort. I'd give zero stars if possible
I
★☆☆☆☆
They don't deserve any stars is the worst place ever idk how they're open. They mess ppl teeth up all the time it's unacceptable something or someone needs to step in and fix this problem. Their ratings are horrific no higher ups care about this place because if they did reviews wouldn't be this way. Health point has no values or morals when it comes to others it's sad. This is suppose to be a place where ppl feel comfortable coming why put an establishment like this in our communities if they're not going to provide premier care. Everyone needs to run from this place and never look back...
TG
★☆☆☆☆
Don't go here, don't take your kids here, hurt my tooth 4 times , been calling the manager Mary for 9 months, weekly now and spoke to her maybe 5 times, she don't respond back or do nothing to fix the problem and I have all the paperwork to stat it's a fact, it took Newport to fix my tooth after 10 months of pain and run arounds, does anybody know who I can talk too over Mary Hartman ? She needs to be disciplined honestly... and I got all the proof
📈Quick Comparison: Top Eye Clinics in Covington
| Name | Rating | Phone | Link |
|---|---|---|---|
| HealthPoint Family Care - Covington Current | ⭐ 2.9 (257) | ✅ Yes | View Details |
| Zegary J. Allen II, | ⭐ 4.8 (28) | ✅ Yes | View Details |
| Anthony Thomas Swanholm, | ⭐ 5 (18) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is HealthPoint Family Care - Covington located? +
HealthPoint Family Care - Covington is at 1401 Madison Ave, Covington, KY 41011, United States, Covington, Kentucky 41011.
What services does HealthPoint Family Care - Covington offer? +
HealthPoint Family Care - Covington provides comprehensive eye care including services for this business. Call +1 859-655-6100 for specific service availability.
What are the opening hours of HealthPoint Family Care - Covington? +
HealthPoint Family Care - Covington is open 8:30 am-7:30 pm. Closed on: Sunday
Does HealthPoint Family Care - Covington accept walk-in patients? +
HealthPoint Family Care - Covington in Covington accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at HealthPoint Family Care - Covington? +
Consultation fees vary by service at HealthPoint Family Care - Covington. Basic eye exams typically start from $50 to $150 in Covington, while specialized treatments and surgeries may cost more.
Is HealthPoint Family Care - Covington equipped for emergency eye care? +
HealthPoint Family Care - Covington provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About HealthPoint Family Care - Covington
Scheduling regular doctor and dental care appointments are critical for the wellness of you and your family. The award-winning HealthPoint Family Care makes it easy for patients in Northern Kentucky, and surrounding communities to get the medical attention they need in a professional and accommodating environment. HealthPoint Family Care goes beyond offering standard check-ups with a family doctor. They use a holistic approach to health by providing dental care services such as teeth cleaning, fluoride treatments, and fillings. They also specialize in women's health with OB-GYN services, giving women a place to go for Pap screenings, family planning, and pregnancy care.
How to Get Help at HealthPoint Family Care - Covington
To visit HealthPoint Family Care - Covington in Covington, call +1 859-655-6100 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Covington?
Choosing a verified eye clinic like HealthPoint Family Care - Covington in Covington ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 8:30 am-7:30 pm |
| Tuesday | 8:30 am-7:30 pm |
| Wednesday | 8:30 am-7:30 pm |
| Thursday | 8:30 am-7:30 pm |
| Friday | 8:30 am-7:30 pm |
| Saturday | 9 am-4:30 pm |
| Sunday | Closed |
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📍Nearby Centres
6 m away
900 m away
1.5 km away
5.5 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJEUPd29K2QYgRVNWDY0Bt-rk
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJEUPd29K2QYgRVNWDY0Bt-rk
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