Bennett & Bloom Eye Centers

Liz is thebomb.com! She was so knowledgeable, professional, thorough, and very pleasant. Going to the eye doctor and having folks tamper with your eyes can be very stressful; However, Liz set an optimistic tone. Her love for people and dedication to helping is inevitable. Kudos to Bennett & Bloom! You are the best! I would definitely recommend them to my loved ones. Oh, and ask for Liz! You'll see she's beautiful inside and out!

Arrived early for appt. Waited till 10mins past my appt time. Went up to the front desk to check on when I'd get called back. They had to check. By the time they got back with me, I had been waiting for over 45mins. They were running significantly behind & had no idea when they'd get me back, not anytime soon. I complained & suggested that they call/text patients when they're running so far behind. They tried to reschedule me for far out. I said "no, schedule me for tomorrow; make it happen". They did but when they filled out the card the lady put the wrong location on the card, which would have caused me to show up at the wrong location & miss out on my procedure again. Poor management & customer care.

I've been having issues since cataract surgery about 5 years ago. Granted I've had RK surgery in 1980. The doctors are blaming all my issues because of that. I just went the other day. My normal doctor Dr. Steele refused to see me. I seen Dr. Gibson. He said there was nothing wrong with my eye. Clearly there is because when I went to take the optical nerve test it wouldn't even work on my right eye. The woman said is something wrong with your right eye. I said yes that's why I'm here. Anyway, I walked out of there with NO HELP at all!!! I ALSO KNOW A FEW PEOPLE THAT HAD SURGERY THERE AND HAVE WORSE EYESIGHT AND ISSUES. I don't know what's going on there but they're always busy everybody's always having problems. If I could do it all over again I would never use this Establishment. If you need cataract surgery, I'd recommend going somewhere else!!! UPDATE: I went to Kentucky Eye Care Center, I'm getting the lense cleaned in the eye, best way to describe it next week. I guess it's common they get build up. I've been complaining about it for months. Not once did Bennett offer to do anything for me. I'm so DONE with them!!!:

I wish I would have read reviews before making an appt. They scheduled me for 7:30am in Owensboro, KY and told me to arrive 15-20mins early for paperwork. The Dr does not show up to this location until 8am. The people there blamed it on the fact that they are not the ones that make the appts. Clearly this is not a well run Doctors office. I left after they told me I was being rude for questioning why I was scheduled so early.

I am extremely upset and disappointed with the way my father and I were treated at his recent eye appointment. I was there to translate for him, and instead of receiving patience and understanding, we were met with rudeness, hostility, and complete lack of compassion from the staff. We were made to feel like a burden simply because I was helping my father communicate. The impatience and disrespect shown toward us were not only unprofessional but also deeply humiliating. No family should have to feel uncomfortable or unwelcome while seeking medical care. This experience has left us shaken, and it is unacceptable. Patients and their families deserve to be treated with dignity and respect, regardless of language barriers. I expect that this issue will be taken seriously, and that steps will be taken to ensure no other patient has to go through what we did. I think her name is was Sydney

What a great team. Kind, attentive, quick, knowledgeable. Highly recommend!

Not pleased at all. My son has glaucoma, he is getty worse. They give you meds and send you on your way. I am struggling getting help for him. Your office needs to have more Dr's that care and info that would help a person going blind. He is 27 and is having a hard time. Your office doesn't listen nor care.

After our first appointment Oct 2024 they never called us back to schedule surgery. We have left over 10 messages. A horrible way to run a health care business.