LeBlanc Eye Center

Did an contact exam and my insurance was charged. Once my contacts arrived I was told that I had to pay an additional $70 for a fitment that was not disclosed upfront. Doctor is excellent but the support staff have horrible attitudes and will not explain things when asked for details. I would not recommend this place to anyone!!

Wonderful place to receive service! Doctor Leblanc is extremely knowledgeable and tremendously kind. Anna took her time and fitted me perfectly for my eye wear. Military friendly and will work with you as it pertains to insurance. Definitely will recommend this place to all those I encounter. Michael Lacour

Horrible experience!! Some staff are incredibly RUDE! The receptionist talks down to you like you're trash, sad considering a woman of her age range should know how to behave better (Excluding some of them, some of their staff are professional and polite)They contacted me almost a month after my glasses were picked up and paid for to tell me my insurance didn't accept the claim. My insurance will deny certain lenses IMMEDIATELY not a month later. They did the same thing with my daughter's glasses. Basically they have NO business morals and will do this in order to generate a bill. A rather big bill too! They did a terrible job of placing my lenses in the frames. They scratched up the lenses to the point I couldn't see out of one of them but they got their money alright! They reordered them and went to set them again only to do the same thing! There was less damage the 2nd time so I called that a win instead of giving them the chance to screw up again. Overall the quality of service and products are in no way worth the time or the price. Wished I'd have saved myself the trouble and read all the bad reviews this place got....they were similar to our experience!!!

Dr. Stephen LeBlanc is the best optometrist I have found. My daughter has struggled with her vision since the age of 6. She has seen doctors in Lake Charles, Oakdale and then we finally found her place at LeBlanc eye center. My daughter was terrified of dilation and would try to escape every office we went to. They would give her a prescription and send us on our way. Every year her vision got worse. It wasn't until 2018 that we met Dr. LeBlanc. He somehow worked his magic with her and she didn't run. He was kind, patient and talked TO her not over her. He was the first doctor that told me there were things we could do to slow the progression of her eye disease. We have tried vision therapy, dilation therapy and now we are about to try a special contact lens to try and slow this down. He takes the time to talk and explain things to her and I. What makes him exceptional is his kindness, love and concern for his patients and a passion for Optometry that I haven't seen in any other Vision doctor around. He hands down the best and if you are thinking of making an appointment do it. You won't receive better care anywhere else.

The staff were very friendly and helpful with my children. My daughter is almost blind in one eye and Dr Stephen has given me hope that it will improve with therapy and contacts. We have been to several eye Drs. And till last month I never knew about therapy or actually how bad her eye was. Him and the staff took the time to show me exactly how she sees and what she can and cannot see. Took the time to explain in detail to where I understood and her as well!! I've never felt more comfortable and it's a blessing to know my baby will get the help she needs for her eyesight. He even told us it won't happen overnight but it will improve. I never knew there was eye therapy until I found this place it was a blessing for sure!! I'm forever grateful. Highly recommend too check them out! I'm not sure about these that have something negative to say about this place but I guess bad eggs are everywhere and you guys are human and can only do so much. Wait times were excellent for us. Especially knowing how much time you are in the back and Dr. S takes his time and explains everything to you and makes the experience awesome. I didn't feel rush out. He really cares about his job and patients and you can tell its obvious. So if you think your wait time is ridiculous then you seem to lack compassion,and understanding! Where he DOESN'T!!

Dr. LeBlanc improved my quality of life in one visit. I struggled with dry eye for most of my life. Every eye doctor i went to before Dr. LeBlanc told me to use over the counter drops but the drops never seemed to help. Dr. LeBlanc talk to me about punctal plugs I decided to go ahead with the punctal plugs i walked into the appointment with dry eyes and walked out with out dry eyes. I have not had problems since. Dr. LeBlanc was the first Doctor to take the time to explain my symptoms of progressive myopia (nearsightedness). We started a treatment that will slow down the degradation of my vision. Im extremely happy with my treatment, bed side manner of Dr. LeBlanc and environment of clinic. I felt like family during my appointments.

Well worth the 1 1/2 hour drive ! Mrs Rosa was AMAZING!! She was so sweet and kind . She was there for and helped my daughter with her eye therapy every step of the way and so was Dr Stephen LeBlanc . He was extremely knowledgeable and there cheering my daughter on encouraging her that it was going to all be worth it and it was!!

First off, the Dr and some of the staff are amazing it's the process that I am dealing with now that's a problem. I had a problem with my prescription and I had to get it adjusted twice and the doctor was very helpful and patient with me but unfortunately I had to get another prescription elsewhere. I have requested a refund of $275 and have been calling daily to get the status of my request. During this period I had to pay for another pair of glasses around the same amount. Trust me times are hard and I don't have money to just give away. I was told they have to speak to the owner which is understandable but at least call and tell me something. (Yes or no just tell me something)It is going on 2 weeks now and no type of call back or anything. I can honestly say other than this, I think it is a pretty good eye center. Update: I called on yesterday October 6 and office manager was with a patient and they gave her the message. Called today and office manager is out for the week and owner hasn't been in since my request. Hopefully I will get a call one day. Oct 20th update: still haven't received a call. I will probably do better just going into the office. Maybe I can get a response. I am honestly surprised with the lack of concern from the office. Update 10/31: Stated they would refund $105. Not sure how they came to this amount but at this point I am just wanting to be done with this issue. Refund received. Thank you Stephanie for all your help.