The Vision & Eye Center - Sherwood

They have great customer service skills I loved the eye exam and the doctor was great

I had such a great experience at The Vision & Eye Center on Sherwood and highly recommend it to anyone in need of an eye exam! The clinic itself has a cozy and efficient layout, which makes everything feel easily accessible and gives it a more personal touch. Lori at the front desk was incredibly helpful--she was the only one handling check-ins, checkouts, and everything in between, yet she still made sure to give each patient the attention they needed. JD, the tech who assisted me, was extremely professional and informative. He explained every step of the process in detail, making sure I understood why each test was done. His thorough approach gave me confidence that everything was well-documented, even if I forgot to mention something. And then there's Dr. Joey Carnaggio--just an awesome doctor all around. The moment he walks in, it feels like you're catching up with an old friend. He makes the exam feel relaxed and natural while still being thorough and professional. He also offers innovative insights into eye care, contact lenses, and glasses, tailoring his advice to each patient's needs. This clinic is a gem, and I'll definitely be returning in the future!

"We visited for the first time, and I must say, both my wife and I had a great experience. My wife, who can be a bit particular, didn't feel that her contacts were quite right at first. The staff was incredibly patient and attentive, providing extra trial pairs until she found the perfect fit. Their level of care and commitment is unmatched. We've been to several places over the years, and most simply say, 'your eyes just need to adjust,' but this team went above and beyond to ensure her comfort. Highly recommended! D.Ray Much Love

What great staff! I got in and out quickly, and everyone, including the doctor, were just stellar. Thank you.

The staff is very nice, and very professional. My wife and I had an appointment, and got our new glasses.

Before this proper eye care office I was going to Target vision, and that was a nightmare of poor scheduling and understaffing. The staff here is incredible and are always nice and helpful. Dr. Joe is well learned and funny.

1st Visit: Eye exam, picked frames and ordered glasses, given samples of toric contacts and regular contacts- instructed to call in a week to tell them which to order. I called in a week and ordered the toric lenses. 2nd Visit: Pick up glasses and contacts. Tried on glasses- vision was very blurry. I was told that is normal since the prescription he gave me was weaker than my existing glasses. I was told to give it a few days and my eyes would adjust. Got home and realized they had given me regular contacts instead of toric contacts. Called and had them reorder so I could exchange. 3rd Visit: Exchanged toric lenses and asked them to check the glasses because they were still off after trying to let my eyes "adjust". They say they checked them on the machine and that the correct lenses were in. The doctor rechecked my eyes and said my vision is "fluctuating" and that I should continue trying the new glasses. 4th Visit: Brought glasses back again and they checked on the machine again and said, "Oh yeah, the axis is 90 degrees off". They sent them off to be corrected. 5th Visit: Picked up glasses again. I still cannot wear these glasses because they are too blurry. My former glasses that I've been wearing for 3 years give me crystal clear vision. I spent $200 on a new pair of glasses that I can't wear. I do not recommend The Vision Center.

I have been going to this office for over 20 years. I started going when It was across the street form the current location. First I saw Dr. Carl now I see Joey. Love them both!