Dr. Joel Jansen

I scheduled an appointment on their website. They do not send confirmation emails. I called day of to get a reminder of what time I made my appointment for. When calling the number it popped up as I was dialing "Potential Spam". When the lady answered she was immediately rude. She said she had been trying to call my phone and that the time (selectable on their website) was not available. She was very defensive and spent her time trying to berate me for not answering the phone. It was one of those moments where I just had to say "Okay, thank you" and hang up. I will find someone else.

First, he tried to get me to wear dailies when I told him I wanted to stick with my monthlies I was very happy with. Now when I try and get a prescription filled from Costco they reject me because he specified a brand on my written prescription that I don't want to use and told him I didn't want. Second, when I got home and put my lenses back into my eyes (I took the lenses out for the exam) they burned like hell because there was clearly something polluted with the lens case he gave me or the solution he had. It made my eyes sting for several hours. Nightmare. Go to a real doctor not in a Costco -- which pains me to say because I love Costco.

I have recommended Dr. Jansen to MULTIPLE people, and they all come back to me beyond grateful for sending them to him. He is DELIGHTFUL. Caring, thoughtful, efficient and even low key funny. While I don't want the secret to get out, I want others to know how happy I am that I stumbled into the Costco optometry center 7 years ago and why I keep going back.

Great experience, straightforward appointment. My partner and I have both gone to Joel and the doctor gave him a very generous supply of sample contacts when he told Joel that he's a local musician without eye insurance. He was so appreciative!

Dr. Jansen is a great optometrist. He's efficient and friendly, making eye exams much less painful. I found him trustworthy because he was honest enough to tell me I didn't need contacts (which he would've had a larger reimbursement for). Easiest and best eye exam to date! Go check them out.

Had an awesome experience here today with Dr. Nguyen and the assistant. Quick and friendly service while still thorough and professional. Will return.

Dude is terrific. I've been seeing him most of my adult life.

Super nice, fast and efficient