⭐Customer Reviews
4.4
★★★★☆
49 reviews on Google
I had a full eye exam and the doctor is excellent! The service at Lunette Optics is top-notch and prices are a bit expensive but the quality is great. My last two pairs of glasses from Lunette Optics are in perfect condition after about 5 years!
We had a fantastic experience buying glasses here with incredibly helpful support from the store staff. The only hard part was having so many fabulous frames to choose from!
I am giving Stephanie Sineiro 5 stars. This evening I went in to Lunette Optics In Legacy place to get my glass adjustment and the screws changed. Stephanie assisted me and she was so professional and making laugh. I gave her my glasses to adjust them, she did a great job. She also explained to me and showed me the screws which I wanted to change weren't the right size. She cleaned my glasses and the whole time we were chatting she had me laughing, because she kept cracking jokes. She was showing and allowing to try on frames and explaining price and how good the quality was. Please make sure she see's this review.
Amazing Experience from an Exceptional Staff! Everyone I dealt with was so accommodating and patient with my every visit. I was consistently impressed every step of the way. Eye Exam, Frame Selection, fit, ready ahead of time, communication I will never go anywhere else.
So when you earn "Best of Boston"
This is why
And did I say patience
Thank you
JB
My optometrist, Yen-Linh Trinh Nguyen was friendly and professional, explaining everything she did. The receptionist - didn't get his name - was also friendly and welcoming. The visit was totally covered by my BCBS insurance + Eye Med. I would definitely recommend this establishment
My experience over all was such a treat I can't stop smiling about it. Truly friendly, inviting and attentive staff. From the Optometrist to the Optician and the rest of staff when I walked in and scheduled my appt to the reminders of my appointment. Such a wonderful and great selection of frames. I got a great deal on my frames, thank God for Insurance LOL, But honestly, The Optician heard AND listened to my concerns and brought me all the frames she believed i'd like. She did a great job! I love the frame and can't wait to get my NEW GLASSES!! Thank you!
I visited this location recently for a new pair of glasses because it was conveniently located within the plaza but I left empty handed and disappointed due to their focus on profits and not service.
When trying to assist me, the girl didn't start by asking me what styles or types of frames I was interested in, but rather she was very eager to look up my vision insurance first. Upon seeing my high level of coverage, she immediately showed me some of their most expensive frames and seemingly gestured to me to 'pick one.' She was clearly more interested in maximizing how much she could bill my insurance rather than finding me a pair that I really liked, even if it meant it was cheaper.
I understand that it's sensible to take advantage of insurance benefits when available, but the whole process was just backwards.
1/3/19 EDIT: Failed to folllow up last time around, updating from 4 to 5 stars.. I love my glasses, still -now years later- and receive a zillion compliments. They are light and comfortable, though took me a minute to get used to wearing them lower on my nose and not right up against my face... all these years and I had no idea. Anyhow, we jumped into the store 12/31/18 having no idea they were about to close in 5 minutes. Had to use benefit $ due to company changing insurance. Man oh days, the same lady who had helped me, helped my husband find awesome frames for his face and make sure the insurance was run that day itself. These folks know their stuff and to me, that is priceless. This shop has cool frames but even better, super knowledgeable staff who are kind, patient and motivated to help their customers. Yes, you may pay a little more than the average shop but to be honest, it is totally worth it.
Stopped by Lunette Optic today after spending time at two other popular optic shops looking for frames and lenses. I have a small face and find it hard to find cool styles in my size. There were many options at this store, in a wider variety of frame styles than I have seen in other stores. However the two optometry professionals that assisted me were invaluable. They were first of all patient to show me many different styles as I tried to adjust having a bolder look on my face, which I wanted but was slightly hesitant of at the same time. They were helpful to evaluate how progressive lenses would fit into the frames that I selected. I will wait until I get my glasses in a couple of weeks and maybe bump this up a to 5 stars. I am super happy, and was pleasantly surprised, with the helpful service today! Thank you ladies!
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[?]Frequently Asked Questions
Where is Lunette Optic located? +
Lunette Optic is at 732 Legacy Pl, Dedham, MA 02026, United States, Dedham, Massachusetts 02026.
What services does Lunette Optic offer? +
Lunette Optic provides comprehensive eye care including services for this business. Call +1 781-407-9600 for specific service availability.
What are the opening hours of Lunette Optic? +
Lunette Optic is open 10 am-7 pm. Open all days.
Does Lunette Optic accept walk-in patients? +
Lunette Optic in Dedham accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Lunette Optic? +
Consultation fees vary by service at Lunette Optic. Basic eye exams typically start from $50 to $150 in Dedham, while specialized treatments and surgeries may cost more.
Is Lunette Optic equipped for emergency eye care? +
Lunette Optic provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Lunette Optic
Our friendly and knowledgeable staff is here to help you to find a perfect frame to express your individuality. From graceful elegance to cutting edge modern we carry the boldest collection of eyewear in and around Boston.
Additionally we have a doctor for exams. We do take walk-ins but suggest a making an appointment.
How to Get Help at Lunette Optic
To visit Lunette Optic in Dedham, call +1 781-407-9600 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Dedham?
Choosing a verified eye clinic like Lunette Optic in Dedham ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.