Warby Parker Legacy Place

This was my first time needing prescription glasses. Ben was so helpful and made the whole process quick, easy and efficient! He helped me pick frames that best complimented my style and face which I appreciated. Highly recommend this location!

Excellent experience . Very informative eye exam , actually the best I've had. The doctor was very knowledgeable, thorough and pleasant. From the time I entered the retail space , reception was warm and friendly . They all made me feel like a valued customer. Shopping for eye glasses after the exam went smoothly . Usually it can be kind of painful and long and drawn out but it went very well. I highly recommend Warby Parker at Legacy Place.

I like to purchase my glasses at Warby Parker because they have a great selection and are budget friendly. I bought 3 pairs of glasses today. I received 15% of all frames because I bought multiples. The staff was very helpful and I appreciated their expertise and patience. They were able to help me with an insurance claim, and it was started before I checked out. Highly recommend

Every time I visit this store, I am misinformed or given incorrect guidance. Yesterday, I went to the store with a valid prescription. However, because the employee could not find it in the system -- which is not my responsibility -- she refused to proceed. I even showed her from my own phone the expiration date of my prescription. She incorrectly claimed that my prescription had been canceled, referring to a $15 virtual exam I had taken months ago. I tried to explain that this was not the prescription itself and offered to immediately show her the valid prescription on my phone. I asked clearly: if I show you the valid prescription, will you place my contact lens order? She still refused. It was extremely frustrating. I do not understand why there are employees who are not properly trained to handle such situations. Additionally, I do not understand why your system cannot retrieve my prescription despite my email being correctly registered and accessible in your database. My email is clearly in the system, yet my prescription does not appear -- and no effort was made to properly check or resolve the issue. Because of the incorrect information I was given, I was almost misled into paying for another doctor's exam unnecessarily. Please see the attached image showing the expiration date of my prescription. After leaving the store, I simply uploaded a screenshot of my prescription online and successfully placed my contact lens order. If I had known it was this easy, I would never have wasted my time coming into your store. I am extremely disappointed with this experience. From now on, I will be purchasing my lenses elsewhere.

I was totally overwhelmed and ready to walk away when this wonderful woman asked if she could pick out a few frames for me. She totally nailed my style and found frames that complimented my face structure. Highly recommend going into the store and just ask for help immediately!

My experience was a very exceptional one. I was given information and assisted with an issue with the current pair of glasses that I have I would be more than happy to continue to shop there and recommend your establishment to others.

First time at Warby Parker and we had a fantastic experience, The sales staff made the experience wonderful. All three of the staff members Ben, Angelina, and Julie were knowledgeable, patient, and smooth; complete pros. I dislike shopping and typically dread choosing new glasses. Their product line was stylish and reasonably priced. The team was impressive. Thank you for a fantastic experience.

The Warby Parker team at Legacy Place is exceptional--thoughtful, attentive, and truly focused on helping you find the right fit. They listen carefully, offer great guidance, and make the whole experience a pleasure. I can't recommend Warby Parker enough for all of your eye care needs